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The Ramp Service Agent supports Lanai Air’s interisland service by maintaining aircraft, vehicles, ground equipment, and work areas, and by assisting with aircraft arrivals and departures, baggage and cargo handling, and guest transportation. The role participates in ground service as guests move through interisland airports and works with logistics coordinators, Western Aircraft crew and maintenance, and other service teams. Safety of guests and company assets is a primary responsibility. The position includes aircraft and vehicle detailing, aircraft towing and marshaling, loading and unloading baggage and cargo, transporting guests and cargo, and operating company vehicles, radios, and ground equipment. The agent is expected to follow applicable procedures and safety practices, maintain a clean and organized work area, and report discrepancies to a supervisor. The work is physical and performed outdoors in the elements. The position reports to the Ramp Operations Manager (Honolulu) and Assistant Guest Service Manager (neighbor islands). It coordinates with Lanai Air Guest Service Agents, System Operation and Reservation Coordinators, and Western Aircraft crew and maintenance.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED

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