Ramp Agent - DEN (Part-Time)

Southwest Airlines • Denver, CO

6d • Onsite

About The Position

Southwest Airlines Ramp Agents work outside to guide aircraft, move baggage and cargo, assist with aircraft de-icing during cold weather, and help ensure safe, on-time operations. The role is hands-on and team-oriented, serving customers who travel or use cargo and baggage services. New hires complete 4–6 weeks of training, with eight hours of classroom or on-the-job training each day, five days per week. After training, part-time new hires work 6.5-hour shifts over five days, with potential mandatory overtime. Part-time employees generally work 32 hours over five days, though schedules are determined through a seniority-based bidding process. Schedules may include early mornings, late nights, weekends, and holidays. Shift trading may be available. Pay, schedules, and other job details are governed by a Collective Bargaining Agreement.

The position is based at Denver International Airport (DEN). External applicants are considered only if they currently reside in Colorado. Applicants are not considered if they interviewed for a DEN Ramp Agent position within the previous 12 months and were not selected. Applicants must be U.S. citizens or authorized to work in the United States; sponsorship is unavailable. The role requires a valid state motor vehicle operator’s license, the ability to obtain a SIDA badge, and compliance with local airport requirements. Station Leadership may require a Customs Seal for work on international flights.

The job involves operating or driving ramp and service equipment, handling baggage and cargo, performing aircraft cabin cleaning and lavatory servicing, and completing related records. Work takes place indoors and outdoors around terminals, hangars, and airfreight facilities, with possible extended exposure to varying weather, aircraft and machinery noise, fumes, dirt, and dust. Duties may vary by station.

Requirements

• No education requirement.
• No experience requirement.
• Satisfactorily complete the Ramp Agent training program with an average of 90% or greater and complete an evaluation period.
• Ability to work well with others as part of a team and work under stressful situations and tight time constraints.
• Ability to read documents, follow instructions, and learn and understand ramp operations procedures, rules, and regulations.
• Ability to meet company grooming and appearance standards and attendance standards.
• Ability to work shifts and overtime.
• Must be at least 18 years old.
• Must possess a valid state motor vehicle operator’s license.
• Must be able to obtain a SIDA badge and meet all local airport requirements.
• Must be a U.S. citizen or have authorization to work in the United States; work authorization sponsorship is unavailable.
• Must be able to lift and move items weighing 70 pounds or more regularly and repetitively lift 40–50 pounds on raised surfaces.
• Must be able to climb, bend, kneel, crawl, and stoop frequently and for extended periods; work in cramped or high places; and carry heavy items up and down jetway stairs.
• Must maintain the ability to wear prescribed uniforms.
• Must be alert to moving vehicles and aircraft and able to communicate information and instructions verbally and/or by radio.

Responsibilities

• Provide friendly, legendary customer service and maintain positive relationships with internal and external customers.
• Work cooperatively with others to support company operations.
• Service aircraft at ramps and terminals, including loading, unloading, servicing, guiding, and directing company aircraft.
• Receive and record customer baggage, air freight, mail, and company materials.
• Load, stow, and unload baggage, cargo, airmail, air freight, ballast, and company materials according to an assigned plan, and submit Cargo Bin Loading Slips to an Operations Agent.
• Pick up, deliver, and transport cargo and baggage to and from aircraft, and prepare related records.
• Warehouse, weigh, stack, pick up, and deliver air cargo; check cargo against accompanying forms and correct routine errors or discrepancies.
• Safeguard baggage, cargo, air mail, and company materials from weather, loss, theft, damage, or destruction.
• Frequently use jetway stairs to carry gate-checked items to aircraft bins.
• Review cargo forms for accuracy and correct them as necessary.
• Clean aircraft cabins by hand, including sweeping upholstery and cleaning windows, galleys, and disposal containers.
• Clean and service lavatories, operate lavatory carts, and dispose of contents according to established procedures.
• When assigned, perform Provisioning Agent duties, including stocking aircraft with equipment and supplies, maintaining inventory, and transporting cabin and cleaning equipment.
• Operate or drive motorized equipment such as belt loaders, air start units, lift trucks, pushback tugs, bag carts, lavatory carts, and de-icers.
• Manually push and pull carts and containers.
• Complete forms and paperwork according to established procedures and enter information into the company information system as required.
• Remain alert to moving vehicles and aircraft, use radio equipment, and handle hazardous situations or emergencies as needed.
• Perform other job duties as directed by the employee’s leaders.

Benefits

• Free standby travel on any open seat on Southwest flights for the employee and eligible dependents.
• 401(k) company match contribution, dollar-for-dollar up to 10% of eligible earnings, subject to plan terms and vesting schedule.
• Potential annual profit-sharing contribution to the Southwest Retirement Savings Plan, subject to company discretion and plan vesting terms.
• Competitive health insurance for the employee and eligible dependents, with coverage options beginning on the first day of employment.
• Opportunities for overtime and shift premiums.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed