Ramp Agent - DEN (Part-Time)

Southwest Airlines • Denver, CO

6d • Onsite

About The Position

Ramp Agents work outdoors and support safe, on-time flight operations by guiding aircraft, moving baggage and cargo, servicing aircraft, and assisting with de-icing in cold weather. The role provides customer service to travelers and people using cargo or baggage services, while working cooperatively with coworkers and others to keep aircraft departures running smoothly. Duties may vary by station size and organization, and other duties may be assigned by leaders.

This is a part-time, union-represented position governed by a Collective Bargaining Agreement. Part-time employees generally work 32 hours over five days, with schedules assigned through seniority-based bidding. After 4–6 weeks of training, new hires generally work 6.5-hour shifts over five days, with possible mandatory overtime. Schedules may include early mornings, late nights, weekends, and holidays. The position pays $20.72 per hour, with potential future increases under the applicable wage scale, overtime, and shift premiums.

No education or prior experience is required. Candidates must hold a valid state motor vehicle operator’s license and be able to obtain a SIDA badge and meet local airport requirements. Station Leadership may require a Customs Seal for work on international flights. Applicants must be at least 18 and be U.S. citizens or otherwise authorized to work in the United States; sponsorship is not available. External applicants must be current Colorado residents, and candidates interviewed for a DEN Ramp Agent position within the prior 12 months and not selected will not be considered.

New hires must complete the Ramp Agent training program with an average score of at least 90% and pass an evaluation period. The job involves working near and between terminals, hangars, and airfreight facilities, indoors and outdoors, with possible extended exposure to varied weather, aircraft and machinery noise, fumes, dirt, and dust. Physical duties include lifting heavy items, carrying items on jetway stairs, and frequent climbing, bending, kneeling, crawling, and stooping.

Requirements

• No education requirement.
• No experience requirement.
• Must possess a valid state motor vehicle operator’s license.
• Must be able to obtain a SIDA badge and meet all local airport requirements.
• May be required by Station Leadership to obtain a Customs Seal and meet requirements for working international flights.
• Must satisfactorily complete the Ramp Agent training program with an average score of at least 90% and complete an evaluation period.
• Must be able to read documents, follow instructions, and learn and understand ramp operating procedures, rules, and regulations.
• Must work well with others as part of a team and under stressful conditions and tight time constraints.
• Must be aware of hazardous situations and able to handle emergencies as needed.
• Must be alert to moving vehicles and aircraft and able to communicate via radio equipment.
• Must meet Ground Operations Employee Handbook and Labor Agreement grooming standards and maintain the required uniform.
• Must be able to lift and move items weighing 70 pounds or more regularly, and repetitively lift 40–50 pounds on raised surfaces.
• Must frequently and for extended periods climb, bend, kneel, crawl, and stoop; work in cramped or high places; and carry heavy items up and down jetway stairs.
• Must be able to comply with company attendance standards and work shifts and/or overtime.
• Must be at least 18 years of age.
• Must be a U.S. citizen or authorized to work in the United States; work authorization sponsorship is unavailable.
• External applicants must currently reside in Colorado.
• Applicants interviewed for the DEN Ramp Agent position within the past 12 months and not selected are ineligible for consideration.

Responsibilities

• Provide friendly service and maintain positive relationships with internal and external customers and coworkers.
• Work cooperatively with others to support the success of the company and safe, timely aircraft operations.
• Service aircraft at ramps and terminals for customers traveling or using cargo and baggage services.
• Load, unload, service, guide, and direct company aircraft.
• Receive and record customer baggage, air freight, mail, and company materials.
• Load, stow, and unload baggage, cargo, airmail, air freight, ballast, and company materials according to loading plans; submit Cargo Bin Loading Slips to Operations Agents.
• Pick up, deliver, and transport cargo and baggage to and from aircraft, and prepare related records.
• Warehouse, weigh, stack, pick up, and deliver air cargo; check cargo against accompanying forms, identify mishandling or discrepancies, and correct routine errors.
• Protect baggage, cargo, airmail, and company materials from weather, loss, theft, damage, or destruction.
• Use jetway stairs to carry gate-checked items to aircraft bins.
• Review cargo forms for accuracy and correct them as necessary.
• Clean aircraft cabins by hand, including sweeping upholstery and cleaning windows, galleys, and disposal containers according to applicable paperwork.
• Clean and service lavatories, operate lavatory carts, and dispose of contents according to procedures.
• When assigned, perform Provisioning Agent duties, including stocking aircraft with equipment and supplies, maintaining inventory, and transporting cabin and cleaning equipment.
• Operate or drive motorized equipment, including belt loaders, air start units, lift trucks, pushback tugs, bag carts, lavatory carts, and de-icers.
• Manually push and pull carts and containers.
• Complete work-related forms and paperwork and enter information into the company information system as required.
• Use radio equipment and communicate information and instructions verbally or by radio.
• Perform other job duties as directed by leaders.

Benefits

• Free standby travel on open seats on Southwest flights for employees and eligible dependents.
• Company dollar-for-dollar 401(k) match contribution up to 10% of eligible earnings, subject to plan terms and vesting.
• Potential annual profit-sharing contribution to the Southwest Retirement Savings Plan, subject to company discretion and plan terms.
• Competitive health insurance for employees and eligible dependents, with coverage options beginning on the first day of employment.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed