Ground Ramp Agent

Alliance Ground International • Brownsville, TX

5d

About The Position

The Ground Ramp Agent provides ground support services to help ensure flights run on time in a fast-paced aviation environment. The role handles aircraft movement support, baggage and cargo, aircraft cleaning and supplies, equipment operation, and related records and paperwork while following company, airport, and customer safety and security procedures. The work takes place outdoors in varying weather and around aircraft, vehicles, and machinery. Agents must be prepared to work flexible hours, including nights, weekends, and holidays.

Requirements

• At least 18 years of age.
• High school diploma, GED, or equivalent work experience.
• Valid driver’s license with a clean driving record.
• Authorization to work in the United States, if the work location is in the United States, or authorization to work in Canada, if the work location is in Canada.
• Complete ramp and SIDA training to obtain airport authority identification security.
• If required by the customer or role access, ability to secure a Customs Seal through the relevant governing agency.
• Effective professional verbal and radio communication skills for coordinating with flight crews, gate agents, and ground crew.
• Basic math skills; the role may require aircraft weight and balance calculations.
• Computer skills; the role may require using systems to track cargo and baggage.
• Problem-solving skills for troubleshooting loading and unloading issues.
• Time-management skills to complete tasks efficiently in a fast-paced environment.
• Ability to lift, carry, push, pull, and move items weighing 70 pounds (32 kg) or more regularly, and repetitively lift 40- to 50-pound items onto raised surfaces.
• Ability to carry heavy items up and down narrow jetway stairs.
• Ability to walk, climb, bend, kneel, crawl, and stoop frequently and for extended periods.
• Ability to work in cramped or high places, outdoors in all types of weather, and around jet and machinery noises.
• Ability to remain alert to moving vehicles or aircraft and use radio equipment to communicate with crew and airport authorities.

Nice To Haves

• One or more years of relevant experience.

Responsibilities

• Guide inbound and outbound airplanes to and from the gate.
• Transport, lift, load, unload, sort, and transfer passenger baggage, cargo, and mail to and from aircraft bins, belt loaders, and baggage carts safely.
• Protect customer baggage, air cargo, and airmail from weather, loss, theft, damage, or destruction.
• Clean passenger cabins between flights and stock aircraft with needed supplies.
• Operate heavy equipment, including pushback equipment, while maintaining visual contact with Wing Walkers and ensuring equipment is clear of danger.
• Operate or drive motorized equipment such as belt loaders, air start units, lift trucks, pushback tugs, baggage carts, lavatory carts, and deicers; manually push and pull carts and containers as needed.
• Use equipment to move luggage and cargo, tow planes between gates, and refill water tanks and lavatories.
• Receive and record customer baggage, air freight, mail, and company materials as required.
• Pick up, deliver, and transport cargo and baggage to and from aircraft, including wheelchairs, strollers, live animals, and other passenger property, and prepare related records.
• Complete work-related paperwork and forms and enter data into the company information system as required.
• Follow company procedures and protocols to operate safely and responsibly, and complete training required by the company, airport authority, or customer.
• Take reasonable care for personal and others’ health, wellbeing, safety, and security; cooperate with managers and supervisors on legal requirements; and avoid misuse of safety and security provisions.
• Report dangerous work situations, hazards, near misses, incidents, accidents, and dangerous occurrences to a manager or supervisor, and follow applicable safety and security procedures.
• Carry out work in accordance with provided information, training, and health, safety, and security rules; understand AGI policies and attend required training.
• Arrive on time and prepared, and be willing to work flexible hours, including nights, weekends, and holidays.

Benefits

• Paid vacation for full-time qualified employees.
• Medical, dental, and vision coverage for full-time qualified employees.
• Medical coverage for part-time employees.
• Free uniforms.
• Free on-the-job training.
• Company-matched 401(k) program.
• Company-paid employee assistance program.
• Voluntary life insurance.
• Travel discounts on car rentals, hotels, and cruises.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED