Ground Ramp Agent

AGI•Brownsville, TX

5d•Onsite

About The Position

Alliance Ground International (AGI) is seeking a Ground Ramp Agent to provide safe and efficient ground support that helps flights run on time. AGI is an independently owned ground handling company serving more than 100 airlines at 61 airports across the U.S. and Canada, with more than 12,000 team members. The role involves handling aircraft, baggage, cargo, mail, and ground-support equipment in a fast-paced aviation environment. It requires working outdoors in varied weather and coordinating with flight crews, gate agents, ground crews, and airport authorities. Agents must follow company, airport, and customer safety and security procedures and complete required training. The position requires substantial physical activity, including repeatedly lifting, carrying, pushing, and pulling heavy items; working in cramped or elevated places; and walking, climbing, bending, kneeling, crawling, and stooping. Agents must be able to work around moving vehicles and aircraft, machinery noise, and changing weather conditions. AGI offers benefits that include paid vacation and medical, dental, and vision coverage for qualifying full-time employees, as well as medical coverage for part-time employees. The company also provides uniforms, on-the-job training, a company-matched 401(k), an employee assistance program, voluntary life insurance, and travel discounts.

Requirements

Be at least 18 years old.
Have a high school diploma, GED, or equivalent work experience.
Possess a valid driver's license with a clean driving record.
Have authorization to work in the United States or Canada, as applicable to the work location.
Complete ramp and SIDA training to obtain airport authority identification security.
If required for customer or role access, be able to secure a Customs Seal through the relevant governing agency.
Communicate information and instructions effectively and professionally, verbally or by radio, with flight crews, gate agents, and ground crews.
Have basic math skills; the role may require calculating aircraft weight and balance.
Have computer skills; the role may require using systems to track cargo and baggage.
Have problem-solving skills to troubleshoot loading and unloading issues.
Manage time effectively in a fast-paced environment.
Be able to regularly and repetitively lift, carry, push, pull, and move items weighing 70 pounds or more, and lift items weighing 40 to 50 pounds onto raised surfaces.
Be able to carry heavy items up and down narrow jetway stairs.
Be able to walk, climb, bend, kneel, crawl, and stoop frequently and for extended periods.
Be able to work in cramped or high places and remain alert to moving vehicles and aircraft.
Be able to work outdoors in all types of weather and around jet and machinery noise.
Be willing to work flexible hours, including nights, weekends, and holidays.
Be punctual, prepared, and safety-conscious.

Nice To Haves

One or more years of relevant experience.

Responsibilities

Guide inbound and outbound airplanes to and from gates.
Transport, lift, load, unload, sort, and transfer passenger baggage, cargo, and mail safely between aircraft bins and ground equipment.
Protect baggage, air cargo, and airmail from weather, loss, theft, damage, or destruction.
Clean aircraft cabins between flights and stock aircraft with needed supplies.
Operate heavy equipment, including pushback equipment, and maintain visual contact with Wing Walkers to ensure equipment is clear of danger.
Operate or drive motorized ground equipment, including belt loaders, air start units, lift trucks, pushback tugs, bag carts, lavatory carts, and deicers; manually push or pull carts and containers as needed.
Use equipment to move luggage and cargo, tow planes between gates, and refill water tanks and lavatories.
Receive and record customer baggage, air freight, mail, and company materials as required.
Pick up, deliver, and transport cargo and baggage to and from aircraft, including wheelchairs, strollers, live animals, and other passenger property, and prepare related records.
Complete work-related paperwork and forms and enter data into the company information system as required.
Follow company procedures and protocols to work safely and responsibly.
Complete required training provided by the company, airport authority, or customer.
Take reasonable care for personal and others' health, wellbeing, safety, and security at work.
Cooperate with managers and supervisors on legal and safety requirements; avoid misusing safety or security equipment; and report dangerous situations, hazards, near misses, incidents, accidents, or dangerous occurrences.
Carry out work according to provided information, training, and applicable health, safety, and security procedures, and attend required AGI training.