Ground Ramp Agent

Alliance Ground International•Palm Springs, CA

3d•$17

About The Position

Alliance Ground International (AGI) is hiring a Ramp Agent to provide ground support services that help flights run on time in a fast-paced, safety-focused aviation environment. The role supports aircraft, baggage, cargo, mail, and passengers, and involves operating ground equipment, completing records, and following company, airport, and customer safety and security procedures. The position requires outdoor work in all types of weather and around aircraft, vehicles, machinery, and noise. Ramp Agents must be prepared to work flexible hours, including nights, weekends, and holidays. AGI describes itself as an independently owned ground handling company serving more than 100 airlines at 61 airports across the United States and Canada, with over 12,000 team members.

Requirements

Be at least 18 years of age.
Have a high school diploma, GED, or equivalent work experience.
Possess a valid driver’s license with a clean driving record.
Have authorization to work in the United States or Canada, as applicable to the work location.
Complete ramp and SIDA training to obtain airport-authority identification security.
Be able to obtain a Customs Seal through the relevant governing agency if required by the customer or role access.
Communicate information and instructions effectively and professionally, verbally and/or using radio equipment.
Have basic math skills; the role may require calculating aircraft weight and balance.
Have computer skills; the role may require using systems to track cargo and baggage.
Have problem-solving skills to troubleshoot loading and unloading issues.
Manage time effectively in a fast-paced environment.
Be able to regularly and repetitively lift, carry, push, pull, and move items weighing 70 pounds or more, and lift 40–50-pound items onto raised surfaces.
Be able to carry heavy items up and down narrow jetway stairs.
Be able to walk, climb, bend, kneel, crawl, and stoop frequently and for extended periods.
Be able to work in cramped or high places, outdoors in all types of weather, and around jet and machinery noise.
Be alert to moving vehicles and aircraft and able to use radio equipment to communicate with crew and airport authorities.
Be willing to work flexible hours, including nights, weekends, and holidays.

Nice To Haves

One or more years of relevant experience.

Responsibilities

Guide inbound and outbound airplanes to and from gates.
Transport, lift, load, unload, sort, and transfer baggage, cargo, and mail to and from aircraft, while protecting these items from weather, loss, theft, damage, or destruction.
Clean passenger cabins between flights and stock aircraft with required supplies.
Operate heavy equipment, including pushback equipment, while maintaining visual contact with Wing Walkers to ensure safe operation.
Operate or drive equipment such as belt loaders, air start units, lift trucks, pushback tugs, baggage carts, lavatory carts, and deicers; manually push or pull carts and containers as needed.
Use equipment to move luggage and cargo, tow planes between gates, and refill aircraft water tanks and lavatories.
Receive and record customer baggage, air freight, mail, and company materials as required.
Pick up, deliver, and transport cargo and baggage to and from aircraft, including wheelchairs, strollers, live animals, and other passenger property, and prepare related records.
Complete paperwork and forms related to work assignments and enter required data into the company information system.
Follow company procedures and protocols to operate safely and responsibly.
Complete training required by the company, airport governing authority, or customer.
Take reasonable care for personal and others’ health, safety, wellbeing, and security; cooperate with managers and supervisors on legal requirements; and avoid misuse of safety-related resources.
Report dangerous work situations, hazards, near misses, incidents, accidents, and dangerous occurrences to a manager or supervisor, and carry out work in accordance with provided information, training, and safety and security rules.
Understand AGI health, safety, and security policies and attend required training courses.
Communicate professionally with flight crews, gate agents, ground crews, and airport authorities, including by radio, to coordinate aircraft, equipment, baggage, and cargo handling.
Use basic math, computer, problem-solving, and time-management skills to support loading, tracking, and efficient completion of work.