Program Manager Jobs

About The Position

Requirements

• Bachelor’s degree in business, finance, HR, economics, analytics, engineering, operations, or a related field, or equivalent practical experience.
• At least 7 years of experience in performance management, business analytics, finance, operations, or a related discipline.
• Demonstrated experience designing KPI frameworks, target setting, scorecards, dashboards, or management reporting.
• Advanced proficiency with spreadsheets and presentation tools.
• Ability to communicate concise, decision-relevant insights to senior leaders and cross-functional audiences.
• Ability to manage multiple priorities, influence without direct authority, and deliver high-quality work on schedule.
• Core competencies include strategic thinking and business acumen; data analysis and insight generation; performance measurement and governance; executive communication; stakeholder management and facilitation; attention to detail and data integrity; problem solving and continuous improvement; and accountability and results orientation.

Nice To Haves

• Master’s degree in business administration, analytics, finance, or a related discipline.
• Experience with business intelligence and data visualization platforms.

Responsibilities

• Partner with leaders to define KPI frameworks that connect strategic objectives, business plans, and operational priorities.
• Establish and maintain KPI definitions, owners, formulas, data sources, targets, thresholds, reporting cadence, and documentation.
• Develop scorecards, dashboards, and executive-ready performance narratives highlighting results, trends, risks, and opportunities.
• Work with Finance, HR Operations, Information Technology, and KPI Owners to validate metric accuracy, resolve discrepancies, and strengthen controls.
• Analyze performance drivers, conduct root-cause analysis, and translate findings into practical recommendations.
• Facilitate recurring performance reviews, document decisions and actions, and follow up with accountable owners.
• Support annual and periodic target-setting processes using historical results, forecasts, benchmarks, and strategic priorities.
• Identify opportunities to simplify reporting, automate manual processes, retire low-value metrics, and improve decision speed.
• Train business partners on KPI interpretation, data literacy, and effective use of performance management tools.
• Build alignment across functions and promote transparency, ownership, and fact-based decision-making.

Benefits

• Medical, dental, and vision insurance.
• Flexible Spending Accounts for health and dependent care, and Health Reimbursement Accounts.
• Well-being programs, including companywide events and a wellness incentive program.
• Paid time off.
• 401(k) plan with company contributions.
• Financial planning services.
• Employee stock purchase program.
• Health Savings Accounts.
• Life and accident insurance.
• Family-friendly employee events.
• Employee Assistance Program services, including mental health and concierge-type services.
• Compensation and bonus incentive programs.