Program Manager Jobs

About The Position

Requirements

• Master's degree in Nursing or a health-related field.
• Five years of directly related experience; some supervisory experience is preferred.
• New York State license with current registration as a registered nurse practitioner.

Nice To Haves

• Certification in the specialty area preferred.
• Some supervisory experience preferred.

Responsibilities

• Oversee clinical operations within the program, using data-driven problem solving to improve processes and outcomes and ensuring initiatives comply with institutional, departmental, government, and regulatory requirements.
• Recruit, orient, train, coach, counsel, mentor, discipline, and evaluate staff in accordance with internal policies and procedures.
• Communicate departmental or divisional values, strategies, and objectives; assign accountabilities, delegate responsibilities, and monitor and appraise job performance.
• Develop, maintain, and reconcile the departmental budget, with financial responsibility and oversight.
• Plan, develop, and maintain departmental standard operating procedures; review policies and procedures and make or recommend changes as needed.
• Coordinate educational and performance-improvement activities within a designated clinical specialty in conjunction with Nursing, Medical, and Quality Leadership.
• Develop action plans to support clinical performance and competency and provide departments and services with educational resources related to nursing care delivery and quality assessment and improvement.
• Establish and implement short- and long-term goals, objectives, policies, and operating procedures for high-level nursing care delivery performance.
• Coordinate and lead day-to-day educational program activities appropriate to program objectives and clinical expertise.
• Oversee collection, compilation, and analysis of clinical program activity data to evaluate clinical performance and competence.
• Provide technical assistance, resources, consultation, and education to clinical specialty services related to orientation, competency assessment, and performance improvement.
• Serve as a clinical role model and resource to nursing staff.
• Prepare reports and analyses related to new-hire orientation, ongoing competency, staff performance evaluation, and related outcome measures.
• Provide timely status reports on assignment results, identifying patterns and trends requiring action.
• Collaborate with the healthcare team to develop, implement, and review policies, procedures, and standards of care for designated patient populations.
• Demonstrate knowledge of hospital, departmental, and care-center standards, policies, procedures, guidelines, and regulatory standards; ensure survey readiness and present related programs during agency visits.
• Incorporate budgetary constraints and financial principles into program development and resource allocation.
• Maintain professional and technical knowledge through workshops, publications, professional networks, benchmarking, and participation in professional societies.
• Participate in performance appraisals of designated nursing staff.