Clinical Program Manager (Nurse Practitioner) - Pulmonary - Icahn School of Medicine - Full Time - Day
About The Position
The Clinical Program Manager is responsible for ensuring compliance with mandated clinical orientation, competency assessment, and interventions for designated nursing staff in the assigned clinical program. The role interfaces with medical center departments, administrators, nursing, medical and quality leadership, and clinical staff, and manages the educational and operational impact of clinical care delivery, staff performance, and outcome measures to support clinical practice. The position oversees clinical operations and program activities, staff performance and development, departmental budgets and procedures, and education and performance-improvement initiatives within a designated clinical specialty. It supports nursing care delivery through competency resources, data analysis, consultation, reporting, and collaboration on standards of care. The manager also helps maintain regulatory readiness, including for Joint Commission and other agency surveys.
Requirements
- Master's degree in Nursing or a health-related field.
- Five years of directly related experience; some supervisory experience is preferred.
- New York State license with current registration as a registered nurse practitioner.
Nice To Haves
- Certification in the specialty area preferred.
- Some supervisory experience preferred.
Responsibilities
- Oversee clinical operations within the program, using data-driven problem solving to improve processes and outcomes and ensuring initiatives comply with institutional, departmental, government, and regulatory requirements.
- Recruit, orient, train, coach, counsel, mentor, discipline, and evaluate staff in accordance with internal policies and procedures.
- Communicate departmental or divisional values, strategies, and objectives; assign accountabilities, delegate responsibilities, and monitor and appraise job performance.
- Develop, maintain, and reconcile the departmental budget, with financial responsibility and oversight.
- Plan, develop, and maintain departmental standard operating procedures; review policies and procedures and make or recommend changes as needed.
- Coordinate educational and performance-improvement activities within a designated clinical specialty in conjunction with Nursing, Medical, and Quality Leadership.
- Develop action plans to support clinical performance and competency and provide departments and services with educational resources related to nursing care delivery and quality assessment and improvement.
- Establish and implement short- and long-term goals, objectives, policies, and operating procedures for high-level nursing care delivery performance.
- Coordinate and lead day-to-day educational program activities appropriate to program objectives and clinical expertise.
- Oversee collection, compilation, and analysis of clinical program activity data to evaluate clinical performance and competence.
- Provide technical assistance, resources, consultation, and education to clinical specialty services related to orientation, competency assessment, and performance improvement.
- Serve as a clinical role model and resource to nursing staff.
- Prepare reports and analyses related to new-hire orientation, ongoing competency, staff performance evaluation, and related outcome measures.
- Provide timely status reports on assignment results, identifying patterns and trends requiring action.
- Collaborate with the healthcare team to develop, implement, and review policies, procedures, and standards of care for designated patient populations.
- Demonstrate knowledge of hospital, departmental, and care-center standards, policies, procedures, guidelines, and regulatory standards; ensure survey readiness and present related programs during agency visits.
- Incorporate budgetary constraints and financial principles into program development and resource allocation.
- Maintain professional and technical knowledge through workshops, publications, professional networks, benchmarking, and participation in professional societies.
- Participate in performance appraisals of designated nursing staff.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
