C.O.R.E. Program Manager

The Link•Apple Valley, MN

5d•Onsite

About The Position

The C.O.R.E. Program Manager is responsible for overall staff and program management of The Link’s C.O.R.E. Drop-In Center in Apple Valley and its hotel shelter program across Dakota County. The manager ensures efficient program operations consistent with The Link’s mission, goals, and objectives, as well as compliance with funding requirements. The Link works with youth and young families to overcome poverty and social injustice. Its programs provide supportive housing, intensive case management, and skills development to youth at risk of or experiencing homelessness, sex trafficking, and/or involvement in the juvenile justice system. The organization emphasizes innovative, youth-centered, strengths-based programming and programs co-designed, implemented, and overseen by youth. This is a full-time, exempt position based in Apple Valley, Minnesota. The stated schedule is Monday through Friday, 9:00 a.m. to 5:00 p.m., with a variable schedule as needed. The position requires driving on behalf of The Link. Candidates must have a valid driver’s license and a safe, reliable vehicle; pass criminal and motor vehicle background checks; and maintain personal insurance coverage of $100,000 bodily injury per person and $300,000 bodily injury per accident. A job offer is contingent on meeting these requirements.

Requirements

Bachelor’s degree in a related field or four years of experience working with young people who have experienced homelessness.
Knowledge of the Twin Cities homeless youth, single adult, and family continuum of services.
Knowledge of systems that interact with people experiencing homelessness, including law enforcement and child welfare.
Knowledge of appropriate boundaries and safety precautions for operating a drop-in center.
Training experience.
Experience working with young people who have significant barriers to housing and stability.
Ability to work effectively with and relate to diverse populations.
Excellent verbal and written communication skills.
Ability to work independently and as part of a team.
Ability to organize, coordinate, track, and complete multiple tasks efficiently and adjust to changing priorities.
Proficiency with computer applications including Microsoft Outlook, Word, Excel, and PowerPoint.
Experience with office equipment such as photocopiers, fax machines, and scanners.
Clean driving record; ability to pass criminal and motor vehicle background checks.
Valid driver’s license, safe and reliable vehicle, and personal insurance coverage of $100,000 bodily injury per person and $300,000 bodily injury per accident to drive on behalf of The Link.
High level of administrative, fiscal, and personnel management ability.
High personal and professional integrity, including ability to protect and maintain confidentiality.
Desire to continuously learn for personal and professional growth.

Responsibilities

Oversee staffing and program requirements for the C.O.R.E. Drop-In Center and hotel shelter program.
Provide oversight and supervision to C.O.R.E. staff, including shadowing shifts, conducting regular one-to-one check-ins, and reviewing files and paperwork.
Participate in agency strategic planning development and implementation.
Participate in community meetings and the coordinated entry process as appropriate.
Ensure compliance with funding requirements and manage program administrative and financial components.
Write reports and compile statistics for funders and other key stakeholders accurately and on time.
Assess, research, and implement program improvements and expansion.
Develop program efficiency standards.
Ensure the program operates within budget guidelines.
Maintain a work environment that attracts, retains, and motivates a diverse workforce.
Build and maintain community relations aligned with agency priorities and objectives.
Develop collaborations and referral processes for services beyond The Link’s scope.
Arrange and participate in speaking engagements.
Preserve the integrity of the programs and agency and support the agency’s growth.
Demonstrate commitment to The Link’s mission, vision, and values of equity, diversity, and inclusion.
Maintain positive and healthy relationships with coworkers and related parties; assist where needed as a team player.
Help create a safe, respectful, and healthy environment where people can grow and learn.
Participate in special projects as necessary and attend required meetings and trainings.
Maintain positive and professional interactions with clients, coworkers, and other involved parties.
Perform other duties as assigned.