C.O.R.E. Program Manager

The Link•Apple Valley, MN

5d•$72,128 - $80,900•Onsite

About The Position

The C.O.R.E. Program Manager oversees staff and program operations for The Link’s C.O.R.E. Drop-In Center in Apple Valley and its hotel shelter program across Dakota County. The manager ensures that programming operates efficiently, aligns with The Link’s mission, goals, and objectives, and complies with funding requirements. The role includes staff supervision, program administration and financial oversight, reporting, program improvement, community collaboration, and contributing to agency planning and growth. The Link works with youth and young families to address the impacts of poverty and social injustice. Its programs provide supportive housing, intensive case management, and skills development to youth at risk of or experiencing homelessness, sex trafficking, or involvement in the juvenile justice system. The organization emphasizes innovative, youth-centered, strengths-based programming, including programs co-designed, implemented, and overseen by youth. This is a full-time, exempt position based in Apple Valley, Minnesota, with stated regular hours of Monday through Friday, 9:00 a.m. to 5:00 p.m. The position requires driving on behalf of The Link. Candidates must have a valid driver’s license, a safe and reliable vehicle, pass criminal and motor vehicle background checks, and maintain personal auto insurance with minimum coverage of $100,000 bodily injury per person and $300,000 bodily injury per accident. The job offer is contingent on meeting these requirements. The role may require a variable schedule as needed.

Requirements

A bachelor’s degree in a related field or four years of experience working with young people who have experienced homelessness.
Knowledge of the Twin Cities homeless youth, single adult, and family continuum of services.
Knowledge of systems that interact with people experiencing homelessness, such as law enforcement and child welfare.
Knowledge of appropriate boundaries and safety precautions for operating a drop-in center.
Training experience.
Experience working with young people who face significant barriers to housing and stability.
High level of administrative, fiscal, and personnel management ability.
Ability to work effectively with and relate to diverse populations.
Excellent verbal and written communication skills.
Ability to work independently and as part of a team.
Demonstrated ability to organize, coordinate, track, and complete multiple tasks efficiently and adjust to changing priorities.
Proficiency with computer applications, including Microsoft Outlook, Word, Excel, and PowerPoint.
Experience with office equipment such as photocopiers, fax machines, and scanners.
Clean driving record and ability to pass criminal and motor vehicle background checks.
Valid driver’s license, safe and reliable vehicle, and personal auto insurance of at least $100,000 bodily injury per person and $300,000 bodily injury per accident are required to drive on behalf of The Link.
Desire to continuously learn for personal and professional growth.
High personal and professional integrity, including the ability to protect and maintain confidentiality.

Responsibilities

Oversee staffing and program requirements for the C.O.R.E. Drop-In Center and hotel shelter program.
Supervise C.O.R.E. staff, including shadowing shifts, conducting regular one-on-one check-ins, and reviewing files and paperwork.
Participate in developing and implementing agency strategic plans.
Participate in community meetings as appropriate.
Participate in the coordinated entry process as appropriate.
Ensure compliance with funding requirements and manage program administrative and financial components.
Prepare reports and compile statistics for funders and other stakeholders accurately and on time.
Assess, research, and implement program improvements and expansion.
Develop program efficiency standards.
Ensure the program operates within budget guidelines.
Maintain a work environment that attracts, retains, and motivates a diverse, high-quality workforce.
Build and maintain community relations that support agency priorities and objectives.
Develop collaborations and referral processes for services beyond The Link’s scope.
Arrange and participate in speaking engagements.
Preserve the integrity of the programs and agency and support the agency’s growth.
Demonstrate commitment to The Link’s mission, vision, and values of equity, diversity, and inclusion.
Maintain positive, healthy, and professional relationships with clients, coworkers, and other parties.
Help create a safe, respectful, and healthy environment where people can grow and learn.
Assist where needed as a team player and participate in special projects as necessary.
Attend required meetings and trainings.
Perform other duties as assigned.