Wraparound Program Manager

LSS of South Dakota•Sioux Falls, SD

About The Position

Lutheran Social Services (LSS) is hiring a full-time Wraparound Program Manager to support children, youth, and families in South Dakota. The role provides leadership, guidance, and oversight to the Wraparound/Family Stabilization team and helps ensure families receive coordinated, family-driven support. The manager supports staff with complex cases, co-facilitates Family Team Conferences, provides crisis consultation, and collaborates with community partners. The position also contributes to program planning, budget oversight, reporting, and sustainability, while representing LSS in the community. Occasional evening consultation and crisis stabilization support may be needed. Travel is required, with mileage reimbursement. The position involves intake and information services, facilitating Family Team meetings, developing individualized Plans of Care and Crisis Plans, assessing family strengths and needs, and coordinating supportive counseling, resources, referrals, and community supports. The manager maintains professional relationships, accurate documentation and program reporting, and participates in required meetings and training. Candidates must possess or be eligible to obtain and maintain licensure as a Social Worker or Social Work Associate through the South Dakota Board of Social Work Examiners. A bachelor's degree in social work or a related field and four years of related experience are required. Licensure is preferred, and LSS provides guidance through the licensure process.

Requirements

Bachelor’s degree in social work or a related field, plus four years of related experience.
Must possess or be eligible to obtain and maintain licensure as a Social Worker or Social Work Associate through the South Dakota Board of Social Work Examiners.
Must be at least 21 years of age.
Must successfully complete all agency background checks.
Must have active auto insurance and a valid driver’s license, or be able to obtain one with approved driver status.
Travel is required.

Nice To Haves

Licensed Social Worker or Licensed Social Work Associate through the South Dakota Board of Social Work Examiners.

Responsibilities

Provide information and intake services to families, referral sources, and community partners regarding Wraparound services and the C.A.R.E.S. model.
Facilitate weekly Family Team meetings and guide families through the Wraparound process, including developing individualized Plans of Care and Crisis Plans.
Assess family strengths, needs, resources, and circumstances to support individualized service planning.
Provide supportive counseling, resource coordination, and referrals to help children, youth, and families build on their strengths and access community and natural supports.
Maintain respectful and professional relationships with families, referral sources, and community partners while coordinating services and providing ongoing consultation.
Maintain timely and accurate documentation in required systems, including CareLogic, and complete required program data and reporting.
Represent LSS and the C.A.R.E.S. Wraparound program professionally and participate in required meetings and training.
Travel to meet with families, attend meetings, and coordinate services within the community.
Provide leadership, guidance, and oversight to the Wraparound/Family Stabilization team.
Support staff with complex cases, co-facilitate Family Team Conferences, and provide crisis consultation.
Contribute to strategic planning, budget oversight, program reporting, and identifying resources for program sustainability.
Build relationships with community and program partners and represent LSS in the community.