Program Manager Jobs

About The Position

Requirements

• 5-8 years of experience in project or program management, business operations, workplace operations, facilities, employee experience, or a related function, including cross-functional initiatives in a matrixed environment.
• Demonstrated success improving facilities workflows, building operating mechanisms, and driving adoption of new processes or systems.
• Experience evaluating or implementing digital tools, automation, or AI-enabled workflows for business operations teams.
• Strong program management skills, including planning, prioritization, stakeholder management, risk management, and executive communication.
• Excellent analytical, organizational, and communication skills, with the ability to convert ambiguity into structured plans and practical outcomes.
• Ability to work effectively across regions, time zones, and functional teams in a global environment.
• Bachelor’s degree in business, operations, project management, hospitality, workplace, or a related field.

Nice To Haves

• Experience supporting global workplace, facilities, real estate, employee events, or people and places programs preferred.
• Familiarity with AI governance, change management, and process design a plus.
• PMP, Lean, or Six Sigma certification a plus.

Responsibilities

• Partner with the Director, Workplace Operations and Events to assess current-state processes across the global workplace team and identify opportunities to simplify, standardize, and scale work globally.
• Build operating rhythms, intake models, prioritization methods, decision frameworks, governance routines, and documentation standards that improve team execution and visibility.
• Drive end-to-end process improvement across recurring workplace activities, including project coordination, vendor and stakeholder workflows, communications, reporting, and cross-functional handoffs.
• Research, evaluate, source, pilot, and implement AI tools, agents, and workflow systems that improve productivity, service delivery, knowledge management, and process consistency across the global team.
• Translate business needs into practical automation use cases, requirements, and implementation plans in partnership with technical and business stakeholders.
• Establish lightweight governance for AI-enabled solutions, including use-case selection, change adoption, process controls, and measurement of business impact.
• Support the development, documentation, and rollout of global workplace strategy, ensuring initiatives align to business priorities and operationalize across regions.
• Lead or coordinate strategic workplace programs from planning through implementation, including timelines, dependency tracking, risk management, communications, and follow-through on action items.
• Coordinate with regional workplace partners and cross-functional teams to ensure consistent execution while accounting for regional requirements, local practices, and business needs.
• Define and track program KPIs and adoption measures, and prepare executive-ready updates, dashboards, and recommendations for leadership decision-making.

Benefits

• Comprehensive health coverage
• generous PTO
• flexible work options
• Learning opportunities
• career-mobility programs
• leadership workshops
• Sixteen paid volunteer hours each year
• global employee resource groups
• a “No Jerks” policy that keeps collaboration healthy
• Modern offices with EV charging
• healthy snacks
• culture-building events
• Charitable Giving Program supported by Company Match
• pay transparency
• corporate bonus potential