Program Manager

AST SpaceMobile•Dallas, TX

About The Position

AST SpaceMobile is building a global cellular broadband network in space that operates directly with standard, unmodified mobile devices, with commercial and government applications. The company’s mission is to eliminate connectivity gaps for mobile subscribers and bring broadband to people who remain unconnected. The Program Manager joins the Telecommunications Program Management Office (PMO) to lead end-to-end service readiness and delivery programs for strategic telecommunications partners. The role manages integrated program plans, coordinates cross-functional teams, tracks readiness milestones, and guides programs through delivery and service launch phases. The Program Manager works with commercial, technical, engineering, operations, and partner teams to align execution to a single delivery plan, manage dependencies, and achieve successful deployment outcomes.

Requirements

  • Bachelor’s degree in Engineering, Telecommunications, Business Administration, Project Management, or a related field.
  • At least 7 years of program or project management experience in telecommunications, technology, or related industries.
  • At least 3 years managing customer-facing or partner-facing implementation and delivery programs.
  • Demonstrated success managing complex service deployments, network implementations, or technology rollouts.
  • Experience coordinating multiple workstreams across engineering, operations, commercial, and external partner organizations.
  • Strong leadership and organizational skills.
  • Excellent verbal, written, and presentation communication abilities.
  • Strong stakeholder management and relationship-building skills.
  • Ability to influence and coordinate cross-functional teams.
  • Strong analytical and problem-solving capabilities.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Collaborative, team-oriented, and service-focused mindset.
  • Strong negotiation and conflict-resolution skills.
  • High attention to detail and commitment to execution excellence.
  • Ability to work in a standard office environment and use a computer for extended periods.
  • Ability to collaborate effectively with globally distributed teams across multiple time zones.
  • Flexibility to support critical deployment milestones, service launches, and operational readiness activities when needed.

Nice To Haves

  • Master’s degree or MBA.
  • PMP certification or equivalent.
  • Experience supporting wireless, mobile network, satellite communications, or telecommunications services.
  • Experience working with network operators, technology vendors, system integrators, or enterprise customers.
  • Knowledge of service delivery, deployment, readiness, and operational support functions.
  • Experience managing phased deployments, pilot programs, field trials, or commercial launches.
  • Multi-country or global program delivery experience.
  • Experience in highly regulated or mission-critical operational environments.
  • PMP, SAFe, Agile, or other project/program management certifications.

Responsibilities

  • Develop and maintain integrated end-to-end program plans for service delivery and operational readiness initiatives.
  • Track milestones, dependencies, risks, assumptions, issues, and action items across multiple workstreams.
  • Establish and manage program governance, including status reporting, change control, and executive-level communications.
  • Coordinate readiness activities, validation efforts, and milestone reviews for service launches.
  • Facilitate stage-gate reviews and ensure entry and exit criteria are completed for program progression.
  • Monitor readiness metrics, acceptance criteria, and KPIs, and provide visibility to stakeholders.
  • Partner with commercial, technical, and operational teams to align delivery activities with strategic objectives.
  • Coordinate engineering, deployment, operations, service assurance, and support functions to ensure seamless execution.
  • Manage cross-functional dependencies and proactively resolve obstacles affecting project timelines.
  • Support field testing, validation activities, pilot programs, and operational readiness assessments.
  • Lead stakeholder meetings, delivery reviews, and governance forums.
  • Capture lessons learned and drive continuous improvements to program delivery processes, tools, and reporting methodologies.
  • Use automation and project management platforms to improve delivery efficiency and visibility.
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