Associate Program Manager -EV Charging

NYPA•White Plains, NY

About The Position

The Associate Program Manager applies business development, P&L management, customer service, and energy-industry knowledge to provide value and service to NYPA customers. The role develops commercial management and retention strategies, builds strategic customer relationships, promotes renewable energy alternatives, and uses data analytics to support retention and identify business opportunities. Within e-Mobility, the role supports the development of NYPA’s electric transportation products and services and the growth of a self-sustaining business. Work includes managing feasibility studies and vetting customer projects, collaborating with Regulatory Affairs on transportation-electrification policies, supporting operation and maintenance of the fast-charging network, and tracking state and federal funding and internal budgets. The position contributes to New York State’s Climate Leadership and Community Protection Act by accelerating transportation electrification and reducing carbon emissions. The position assists with coordinating internal and external resources; managing vendor service-level agreements and maintenance schedules; developing operational presentations, funding requests, budgets, forecasts, and bid documents; evaluating proposals; supporting contract and purchase-order activities; coordinating invoices, site outages, and quality inspections; and maintaining project documentation. Occasional emergency response outside normal business hours is required. Travel is up to 10–20%, primarily in New York.

Requirements

Bachelor’s degree in business (such as economics, finance, or marketing) or a technical field (engineering or science).
Good communication and interpersonal skills, including business writing and verbal presentation abilities.
Knowledge of Microsoft Office programs, including Outlook, Excel, Word, Access, and PowerPoint.
Understanding of EV charging types, use cases, applicable rate structures, and incentives across light-duty, medium-duty, and heavy-duty vehicles.
Basic analytical and troubleshooting skills.
Valid New York State driver’s license or ability to obtain one.

Nice To Haves

At least 2 years of related experience is preferred.
PMP or a similar project, program, or product management certification.

Responsibilities

Assist with oversight and coordination of in-house and external resources for activities related to the department’s function and goals.
Support adherence to vendor service-level agreements and maintenance schedules to ensure compliance.
Assist with developing and managing operations presentations, project funding requests, budgets, forecasts, and bid documents.
Assist with evaluating bid proposals and making award recommendations.
Partner with Engineering, customers, and service providers to develop and negotiate contract purchase and change orders.
Prepare invoices and coordinate site outages and quality testing or inspections.
Support and contribute to project documentation, including drawings, technical specifications, assessment reports, asset and risk registries, budgets, forecasts, invoices, schedules, and variances.
Develop and implement commercial management and customer-retention strategies.
Build strategic business relationships with NYPA customers and promote organizational awareness, profitable business, and renewable energy alternatives.
Use data analytics to review and report on customer retention, strengthen relationships with high-value clients, and identify business opportunities.
Manage feasibility studies and vet new customer projects for deployment.
Collaborate with Regulatory Affairs to track and promote policies that benefit transportation electrification.
Help operate and maintain NYPA’s fast-charging network and promote electrification to the general public.
Track and administer state and federal funding and internal budgets.
Perform occasional emergency response, including outside normal business hours.