Permit Specialist Jobs

About The Position

Requirements

• Associate's degree in accounting, business or public administration, or a closely related field, or an equivalent combination of experience and training.
• Proficiency in Microsoft Office Suite and other relevant software.
• Excellent customer service and communication skills, including the ability to explain complex regulations clearly and professionally.
• Strong analytical and problem-solving skills with keen attention to detail.
• Strong interpersonal skills and the ability to build relationships with stakeholders.
• Ability to handle multiple tasks, prioritize effectively, work under pressure, and meet deadlines.
• Strong written and verbal communication skills.
• Knowledge of local, state, and federal tax regulations.
• Ability to handle confidential matters tactfully and with good judgment.
• Ability to research, report, and troubleshoot issues and process inefficiencies.
• Knowledge of when to escalate issues.
• Ability to follow direction and work independently.

Responsibilities

• Process and administer tax and permit applications in accordance with applicable requirements.
• Verify the accuracy of submitted documents and ensure compliance with relevant regulations.
• Respond to taxpayer inquiries about tax and permit requirements, procedures, and obligations.
• Maintain accurate records of transactions and communications.
• Collaborate with City departments to support consistent enforcement of tax and permit laws and regulations.
• Stay informed about changes in tax and permit laws, regulations, and policies that may affect administration.
• Perform accurate data entry, account maintenance, and financial processing in City account management systems.
• Support the collection of taxes and fees and help resolve account issues.