Patient Representative
Methodist Health System • Waxahachie, TX16d
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Patient Representative
Methodist Health System•Waxahachie, TX
About The Position
The Patient Representative greets, instructs, and schedules patients; registers patients in the computer system; determines insurance benefits; and serves as a liaison between patients and clinical support staff. The role supports efficient clinic operations and high-quality patient care through front-office service, accurate patient registration, and coordination with staff.
Requirements
- High school education or equivalent.
- Two years of experience in a front office using Medical Management software.
- Typing or data-entry speed of 40 words per minute.
- Working knowledge of medical terminology and coding.
Responsibilities
- Greet patients promptly, courteously, and helpfully.
- Check in patients and verify and update demographic and insurance information in the medical record.
- Collect payments and enter charges into the computer system.
- Register new patients in the computer system and verify patient addresses, telephone numbers, and insurance information.
- Answer telephone calls, screen calls, take messages, and convey information to appropriate parties.
- Use medical office technology systems proficiently.
- Maintain a neat and orderly work and reception area.
- Advise the Office Manager of front-office problems and concerns and assist with problem-solving.
- Attend educational and staff meetings as scheduled.
- Work collaboratively with other staff to promote high-quality patient care and staff cooperation.
- Support clinic efficiency and cohesion.
- Greet, instruct, and schedule patients; determine insurance benefits; and serve as a liaison between patients and clinical support staff.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Matched retirement plan
- Employee wellness program
- Competitive salaries
- Career growth opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
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