Patient Services Representative - Northeast

CONSULTANTS IN GASTROENTEROLOGY PA • Columbia, SC

1d • Onsite

About The Position

The Patient Services Representative is the first impression patients have of the Practice. This is a full-time, 40-hour-per-week position located at CIG Northeast in Columbia, South Carolina. The role involves supporting patient services and handling appointment scheduling, patient reception, insurance and identification information, payment collection, and daily cash and batch reconciliation.

Requirements

• High school education or GED.
• Experience working in customer service roles.
• Proficiency in basic computer skills.
• Cooperative and positive attitude.
• Excellent communication and problem-solving skills.
• Ability to follow instructions, multitask, make logical decisions, and meet deadlines.
• Attendance, punctuality, and reliability.
• Ability to work as part of a team and independently.

Nice To Haves

• Organization, attention to detail, and accuracy are highly desirable.

Responsibilities

• Schedule patient appointments and procedures.
• Greet patients.
• Verify and enter insurance and identification card information.
• Scan daily patient information.
• Collect payments.
• Manage the cash drawer and balance batches at the end of each day.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED