Patient Services Representative - Northeast

CONSULTANTS IN GASTROENTEROLOGY•Columbia, SC

About The Position

The Patient Services Representative is the first point of contact for patients at the practice. This full-time role is based at CIG Northeast in Columbia, South Carolina, and is scheduled for 40 hours per week on the day shift. The position requires a high school education or GED and includes patient-facing administrative and payment-processing duties.

Requirements

  • High school education or GED.
  • Experience working in customer service roles.
  • Proficiency in basic computer skills.
  • Cooperative and positive attitude.
  • Excellent communication and problem-solving skills.
  • Ability to follow instructions, multitask, make logical decisions, and meet deadlines.
  • Organization, attention to detail, and accuracy.
  • Reliable attendance and punctuality.
  • Ability to work as part of a team and independently.

Responsibilities

  • Schedule patient appointments and procedures.
  • Greet patients.
  • Verify and enter insurance and identification cards.
  • Scan daily patient information.
  • Collect payments.
  • Manage the cash drawer and balance batches at the end of each day.
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