Patient Service Representative - Raymond - Full Time

SolutionHealth•Raymond, NH

19h

About The Position

The Patient Service Representative acts as a representative in all areas of clerical support and is responsible for all facets of front desk operations. Duties include greeting and registering patients, answering phones, scheduling appointments, entering patient charges and demographics, retrieving and updating medical records, collecting fees, and performing general clerical duties as assigned.

Requirements

High school diploma or equivalent required.
Proficiency in MS Office.

Nice To Haves

Previous experience in a health care setting performing similar functions is preferred.

Responsibilities

Greet and register patients and notify medical staff of their arrival.
Verify patients’ current addresses and insurance status.
Use company procedures, referring doctors, and correct protocols when writing referrals.
Schedule referral appointments with specialists, hospital testing, and lab work.
Complete prior authorizations for testing according to insurance requirements.
Check patients out of the office, collect payments, and schedule follow-up or specialty appointments as appropriate.
Post charges to patient accounts when required, using appropriate diagnostic and CPT coding to ensure correct charging and posting.
Maintain providers’ schedules and optimize appointment scheduling.
Confirm appointments for the daily schedule.
Assist in developing and implementing systems that support effective and accurate patient registration.
Make recommendations to increase the efficiency of patient care or administrative functions.