Patient Service Representative - Briarwood - Full Time

SolutionHealth • Manchester, NH

2d

About The Position

Briarwood Primary Care is comprised of two primary care providers and a nurse practitioner dedicated to Internal Medicine. Its providers offer preventive, diagnostic, and chronic treatment to adults age eighteen and above.

The Patient Service Representative provides clerical support and is responsible for all facets of front desk operations. Duties include greeting and registering patients, answering phones, scheduling appointments, entering patient charges and demographics, retrieving and updating medical records, collecting fees, and performing other general clerical duties as assigned.

Requirements

• High school diploma or equivalent required.
• Proficiency in Microsoft Office.

Nice To Haves

• Previous experience in a healthcare setting performing similar functions preferred.

Responsibilities

• Greet and register patients and notify medical staff when they arrive.
• Verify patients’ current addresses and insurance status.
• Follow company procedures and referral protocols, including writing referrals and scheduling specialist appointments, hospital testing, and lab work.
• Complete prior authorizations for testing according to insurance requirements.
• Check patients out, collect payments, and schedule follow-up or specialty appointments as appropriate.
• When required, post charges to patient accounts using appropriate diagnostic and CPT coding to ensure correct charging and posting.
• Maintain provider schedules, optimize appointment scheduling, and confirm appointments for the daily schedule.
• Assist in developing and implementing systems that support effective and accurate patient registration.
• Recommend ways to improve the efficiency of patient care or administrative functions.

Benefits

• Health, dental, prescription, and vision coverage for full-time and part-time employees
• Short-term disability, long-term disability, and life insurance coverage
• Competitive pay
• Tuition reimbursement
• 403(b) retirement savings plan

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED