Full-Time Patient Service Representative

Touchstone Medical Imaging • Lafayette, CO

1d • Onsite

About The Position

Touchstone Imaging Lafayette, a Lumexa Imaging partner, is hiring a full-time Patient Service Representative for its outpatient imaging center in Lafayette, Colorado. The role is scheduled Monday through Friday, 8:30 a.m. to 5:00 p.m. The representative supports patients and clinic operations by coordinating diagnostic exams and procedures, assisting with authorizations and insurance verification, managing patient check-in and check-out, handling phone lines, and maintaining accurate patient records and billing information. The center describes its environment as collaborative and patient-focused, with an emphasis on high-quality diagnostic imaging and compassionate care.

Requirements

• 1–4 years of experience in a medical office setting or hospital.
• Ability to handle heavy patient volume.
• Strong customer service skills.
• Strong computer skills.
• Ability to multitask.

Nice To Haves

• Experience with authorizations and insurance verification is preferred.

Responsibilities

• Schedule patients for diagnostic exams and procedures.
• Assist with authorizations and verifications.
• Check patients in and out.
• Answer multiple phone lines.
• Provide accurate and complete information to the billing office.
• Verify insurance.
• Ensure accuracy of patient data entered into the system.
• Process requests and file patient records.

Benefits

• Monthly bonus opportunities.
• Medical, dental, vision, life insurance, and pharmacy benefits.
• 401(k) with employer contribution.
• Paid short-term disability.
• Paid vacation and paid time off starting on Day 1.
• Employee referral bonus program.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed