Parts Coordinator Jobs

About The Position

Requirements

• Effective communication and interpersonal skills.
• Strong organizational and time management abilities with exceptional attention to detail.
• Proven ability to troubleshoot issues, think critically, and implement effective real-time solutions.
• Self-motivated and able to work independently while contributing effectively to a team.
• Commitment to promoting a positive workplace and safety-first culture.
• Experience in parts coordination, inventory control, customer service, or a related role within a service, repair, or technical industry.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Familiarity with parts catalogs, invoicing systems, and order tracking software.
• High school diploma or equivalent required.

Nice To Haves

• Additional education in business, logistics, or a related field is a plus.

Responsibilities

• Accurately manage stock levels by receiving, organizing, and tracking parts and supplies to ensure availability and minimize downtime.
• Provide timely and accurate quotes and process customer invoices for the parts department, ensuring smooth order fulfillment and a positive customer experience.
• Deliver exceptional service by communicating with customers via email, phone, and in-person to understand needs, provide solutions, and resolve issues promptly.
• Build and maintain strong, reliable relationships with both suppliers and customers to support seamless coordination and service delivery.
• Stay current with industry advancements and participate in ongoing training to enhance technical knowledge and improve job performance.
• Work closely with the service team to promptly fulfill parts requests, contributing to streamlined operations and improved customer outcomes.
• Promote and maintain a safe work environment by adhering to all safety protocols and fostering a safety-first culture throughout the organization.
• Thrive in a dynamic environment with the ability to work independently, manage flexible hours, and travel as needed to meet operational and customer demands.
• Model HODGE core values of Family, Integrity, Ambition, Respect, and Balance. Uphold, support, and promote all company policies and procedures. Demonstrate that success comes from treating people like family.
• Perform tasks assigned to support dynamic changes in business conditions.

Benefits

• Holidays off (while still getting paid for them)
• Paid time off
• 401k
• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Employee assistance program
• Wellness program