Auto Body Parts Coordinator
About The Position
Maaco Pflugerville is hiring an organized, detail-driven Parts Coordinator to ensure each vehicle has the correct parts at the right time. The role connects technicians, parts vendors, and customers. It also includes learning collision estimating and assisting at the front counter, with a stated opportunity for career growth. The Parts Coordinator orders and checks parts, organizes them by repair order, manages returns and credits, tracks parts status, and reconciles invoices. The role also writes basic estimates for simple repairs with training provided and handles customer-facing duties such as answering phones, scheduling appointments, and providing repair status updates. The schedule is Monday through Friday during shop hours, with some Saturdays. Maaco Pflugerville is a locally owned collision repair and paint shop serving retail customers, insurance claims, and fleet accounts across the Austin area.
Requirements
- At least 1 year of experience in an auto body shop, dealership parts department, or auto parts store.
- Accuracy with part numbers and catalogs, and ability to catch mistakes before they cause delays or costs.
- Friendly, clear communication in person and by phone.
- Comfort using computers and learning new software.
Nice To Haves
- Experience with CCC ONE, OPSTrax, CollisionLink, or PartsTrader.
- Collision estimating experience or I-CAR coursework.
- Bilingual in English and Spanish.
Responsibilities
- Order OEM, aftermarket, and recycled parts from approved estimates using CCC ONE and dealer ordering platforms.
- Check deliveries for the correct part number, side, color, and condition, and flag problems the same day.
- Stage parts by repair order so each vehicle is ready before entering body or paint work.
- Process returns and track credits through closure.
- Keep the parts status board current for the production team.
- Reconcile parts invoices to repair orders before final billing.
- Write basic estimates for simple repairs such as bumpers, scratches, and paint jobs, with training provided.
- Greet customers, answer phones, schedule appointments, and provide customer status updates.
Benefits
- Medical, dental, and vision insurance.
- Paid time off.
- Paid holidays.
- Paid training.
- Employee discounts.
- Free uniforms.
- Opportunity for advancement and a growth path into collision estimating.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
