Auto Body Parts Coordinator

Boyd Group Services•Tucson, AZ

1d•$16 - $22

About The Position

The Parts Coordinator is responsible for providing an exceptional customer experience while managing the ordering, receiving, storing, dispatching, and returning of parts for each repair order. The role verifies the accuracy and quality of received parts in a timely manner according to production schedules and vehicle needs, and supports the success of the repair process through effective coordination with vendors and shop team members.

Requirements

High school diploma or equivalent.
1–3+ years of experience working with automotive parts.
Customer-service orientation and strong organizational ability to manage pressure and conflicting demands, prioritize tasks, and take initiative in problem-solving situations.
I-CAR Registered, working toward Gold Class certification.
Communicate effectively, both verbally and in writing.
Strong attention to detail and a high degree of accuracy.
Ability to manage a fast-paced environment and multitask under pressure.
Working knowledge of vehicle repair practices.
Solid problem-solving abilities.
Above-average computer proficiency and organizational skills.
Ability to succeed in a fast-paced work environment and work well with others to achieve common goals.
Frequently bend, crouch, reach, and handle tools.
Lift materials weighing more than 50 pounds.

Nice To Haves

Experience with auto body parts.

Responsibilities

Ensure consistent execution of the WOW (Wow Operating Way) plan.
Communicate customer requests and needs to the appropriate team members.
Work with vendors to order and receive parts listed on repair orders, confirming their quality, correctness, and quantity, and identifying parts needed to complete repairs.
Distribute parts to the shop in a timely manner according to the production schedule.
Enter parts invoices into the recommended Management Information System (MIS).
Label and track parts by repair order number and store them with the vehicle and/or scheduled repairs.
Communicate Parts Price Changes (Parts Price Increases) to required team members.
Order and receive supplemental parts in the MIS and monitor the performance of parts, materials, and sublet vendors.
Reconcile the parts vendor invoice history report daily.
Ensure invoices and credit memos are posted and filed or scanned promptly.
Confirm vendor invoices include the correct negotiated discount to maintain proper profit margins.
Perform other duties as assigned.

Benefits

Annual paid time off (PTO) plans.
Two weeks of paid parental leave for full-time employees working a minimum of 30 hours per week.
Six paid holidays annually.
Medical, prescription drug, dental, and vision insurance effective on day one.
401(k) retirement plan with company match.
Employer-paid short-term disability and life insurance.
Additional voluntary life insurance.
Continuing education opportunities.
Free prescription or non-prescription safety glasses annually.
Annual voluntary uniform stipend.
Voluntary daily pay option.
Potential bonus opportunities tied to individual or business initiatives.