Auto Parts Coordinator

Boyd Group Services•Fort Wayne, IN

13d•$16 - $20

About The Position

The Auto Parts Coordinator provides an exceptional customer experience by proactively managing the ordering, receiving, storing, dispatching, and returning of parts for each repair order. The role verifies the accuracy and quality of parts received in a timely manner in accordance with production schedules and vehicle needs. The coordinator works with vendors and shop personnel to ensure the correct parts are available for repairs, accurately documented, and distributed on time.

Requirements

High school diploma or equivalent.
1–3+ years of experience working with automotive parts; auto body parts experience is a bonus.
Customer-service orientation and strong organizational ability to manage pressure and conflicting demands, prioritize tasks, and take initiative in problem solving.
I-CAR Registered, working toward Gold Class certification.
Communicate effectively both verbally and in writing.
Strong attention to detail and a high degree of accuracy.
Effectively manage a fast-paced environment, multitask, and work under pressure.
Working knowledge of vehicle repair practices.
Knowledge of Management Information Systems such as Summit and Repair Centre.
Working knowledge of Mitchell and Audatex.
Knowledge of parts sourcing tools such as Car-part, Progi, APU, and LKQ B2B.
Solid problem-solving abilities.
Above-average computer proficiency and organizational skills.
Ability to succeed in a fast-paced working environment and work well with others to achieve common goals.
Frequently bend, crouch, reach, and handle tools; lift materials in excess of 50 lbs.

Nice To Haves

Auto body parts experience.

Responsibilities

Ensure consistent execution of the WOW (Wow Operating Way) plan.
Communicate customer requests and needs to appropriate team members.
Order and receive parts from vendors as indicated on repair orders; verify their quality, correctness, and quantity, and identify parts needed to complete repairs.
Distribute parts to the shop on time and in accordance with the production schedule.
Enter parts invoices into the recommended Management Information System (MIS).
Label and track parts by repair order number and store them with the vehicle and/or scheduled repairs.
Communicate Parts Price Changes (PPI) to required team members.
Order and receive supplemental parts in the MIS and monitor parts, materials, and sublet vendor performance.
Reconcile the parts vendor invoice history report daily.
Ensure invoices and credit memos are posted and filed or scanned promptly.
Verify vendor invoices include the correct negotiated discount to maintain proper profit margins.
Perform other duties as assigned.

Benefits

Annual paid time off (PTO) plans.
Two weeks of paid parental leave for full-time employees working a minimum of 30 hours per week.
Six paid holidays annually.
Medical, prescription drug, dental, and vision insurance effective Day 1.
401(k) retirement plan with company match.
Employer-paid short-term disability and life insurance.
Additional voluntary life insurance.
Continuing education opportunities.
Free prescription or non-prescription safety glasses annually.
Annual voluntary uniform stipend.
Voluntary daily pay option.