Optical Assistant Jobs

About The Position

Requirements

• Optical sales experience.
• Proficient computer skills.
• Ability to lead, coach, and build associate relationships.
• Sound understanding of store operations and standards for success.
• Strong oral and written communication skills for effective team management.
• Exceptional customer service skills.
• Ability to present clear and concise information and respond to questions from managers, associates, and customers.
• Strong organizational skills for planning work and monitoring progress toward goals.
• Ability to analyze, create, and understand financial reports.
• Demonstrated ability to analyze and solve problems of varied scope.

Nice To Haves

• Supervising experience is preferred.

Responsibilities

• Drive and achieve profit, sales, and performance goals according to National Vision standards.
• Monitor sales results against budget.
• Ensure store associates deliver and maintain the highest level of customer service.
• Maintain awareness of same-day service using the “Ready When Promised” production board.
• Communicate with the General Manager, District Manager, and Corporate Office, and provide store reporting as required.
• Develop and maintain working relationships with doctors associated with the store and serve as a liaison between doctors and store personnel.
• Ensure store promotions, advertising, and visual merchandising are in place, and that associates and doctors know about current promotions.
• Supervise and motivate Optician/Sales Associates and ensure timely completion of daily functions.
• Assist the General Manager with balancing staffing to store volume.
• Assist with recruiting, selecting, and retaining a high-caliber staff.
• Motivate associates to exceed performance standards.

Benefits

• Competitive pay and bonus opportunities.
• Health and dental insurance.
• 401(k) retirement savings.
• Flexible spending account.
• Generous paid time off and company holidays.
• Parental leave.
• Employee eyewear discount.
• Training programs.
• Educational courses supporting personal and professional development.
• Opportunities for internal promotion and career advancement.