Assistant Manager - Optical

National Vision • Huntsville, TX

1h

About The Position

The Assistant Manager - Optical oversees daily store operations, including personnel management and inventory control, to help provide customers with a positive experience and support associate success. The role focuses on managing the eyeglass department, achieving store performance goals, maintaining operational and quality standards, and supervising and motivating associates. The position also supports the General Manager with staffing and recruiting activities and communicates with store and corporate leadership.

Requirements

• Optical sales experience.
• Proven ability to lead, coach, and build associate relationships.
• Sound understanding of store operations and standards for success.
• Strong oral and written communication skills for effective team management.
• Exceptional customer service skills.
• Strong organizational skills for planning work and monitoring progress toward goals.
• Ability to analyze, create, and understand financial reports.
• Demonstrated ability to analyze and solve problems of varied scope.

Nice To Haves

• Supervising experience.

Responsibilities

• Monitor and achieve profit, sales, and performance goals, including reviewing the P&L.
• Oversee the eyeglass department to ensure efficiency and compliance with company policies and operational guidelines.
• Promote outstanding customer service and ensure associates provide it.
• Ensure quality standards are met, review remakes, and enforce policies.
• Communicate with the General Manager, District Manager, and Corporate Office, and provide store reporting as required.
• Ensure promotions, advertising, and visual merchandising are in place and associates and doctors know about current promotions.
• Supervise and motivate Opticians and Contact Lens Sales associates, and in some stores the Receptionist, while ensuring timely completion of daily functions.
• Assist the General Manager with forecasting staffing needs, recruiting, selecting, and retaining staff.
• Motivate associates to exceed performance standards.

Benefits

• Competitive pay
• Bonus opportunities
• Health and dental insurance
• 401(k) retirement savings
• Flexible spending account
• Generous paid time off and company holidays
• Parental leave
• Employee eyewear discount
• Overtime pay when applicable
• Training programs
• Access to educational courses
• Internal promotions and career advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed