Operations Supervisor Jobs

About The Position

Requirements

• No criminal or extensive motor vehicle record.
• A five-year combination of education, training, and/or experience providing knowledge of Maine correctional programs and/or directly related treatment programs.
• At least one year of the qualifying experience must be at a supervisory level and include directing and evaluating staff performance and program planning and implementation.
• Obtain Basic Corrections Certification before attaining permanent status in the class.
• Ability to perform responsible administrative work maintaining security, supervising staff and residents in a secure setting, overseeing shift program activities, and assuming operational responsibility in the absence of administrative staff.

Nice To Haves

• Knowledge of correctional operations and special populations, including motivation and psychology, legal procedures and requirements, trauma-informed practices, effects of trauma, mental illness symptoms and treatments, functional abilities, and juvenile rehabilitation and treatment programs.
• Background demonstrating competency working with juvenile residents.
• Ability to interpret and enforce correctional rules, regulations, policies, and procedures.
• Ability to respond effectively and appropriately in crisis situations.
• Ability to identify safety hazards, evaluate threats, and take corrective action in compliance with applicable standards.

Responsibilities

• Assign, direct, and schedule subordinate staff on a daily or weekly basis to ensure adequate staffing and effective operation of all units.
• Direct, assign, supervise, and evaluate subordinate staff to ensure appropriate resident care, custody, and treatment and progress toward facility goals and objectives.
• Delegate, monitor, supervise, authorize, and assist staff with crisis intervention to address residents who pose an immediate threat to themselves, others, or facility security.
• Collaborate with psychologists, social workers, teachers, medical staff, and other treatment professionals to ensure appropriate resident interventions and services.
• Oversee and operate the facility in the absence of administrators.
• Review and verify court documents for authenticity and legality before accepting a juvenile into the facility.
• Delegate and supervise contraband searches, ensuring lawful seizure, labeling, cataloging, secure storage, and preservation of contraband.
• Coordinate responsibilities and instruct staff on expectations related to juvenile care, custody, and treatment.
• Coordinate communications with law enforcement agencies and others to exchange information, request assistance, and support resident care, custody, control, treatment, and rehabilitation.
• Inform administrators and program managers about incidents and unusual events and provide information and documentation needed to manage the unit and facility.
• Review, develop, and recommend institutional policies, procedures, rules, and regulations.
• Participate in interviewing, ranking, and grading employment applicants.
• Receive and approve or deny resident requests concerning work assignments, voluntary seclusion, off-ground activities, and related matters.
• Implement and comply with human resource laws, policies, procedures, and practices, including equal opportunity, recruitment, classification, performance appraisals, training, discipline, contract administration, information security and confidentiality, and employee safety.

Benefits

• 13 paid holidays and more than three weeks of annual vacation leave, with accrual increases based on years of service; overtime-exempt employees receive personal leave.
• 12 days of sick leave per year.
• State contribution of 85%–95% of employee-only health insurance premiums, depending on salary; dependent coverage is also available.
• A 5% employee-only health insurance premium credit for participation, subject to program requirements.
• State-paid employee-only dental insurance premiums.
• State contribution to the Maine Public Employees Retirement System (MainePERS).
• Gym membership reimbursement of up to $40 per month.
• Health and dependent care flexible spending accounts.
• Eligibility for Public Service Student Loan Forgiveness as an employee of a qualified employer.
• Employee assistance through the Living Resources Program.
• Six weeks of fully paid parental leave for employees welcoming a child, including non-birthing and adoptive parents; unpaid leave may also be available under the Family and Medical Leave Act.
• Voluntary deferred compensation through a MaineSaves 457(b) account.
• Additional wellness benefits for State employees.