Operations Supervisor Jobs

About The Position

Requirements

• Experience in a supervisory or leadership role within operations, fulfillment, or a similar environment.
• Strong knowledge of inventory management and order processing.
• Excellent organizational, multitasking, and problem-solving skills.
• Proficiency with operations software and digital tools.
• Strong communication abilities, both written and verbal.
• Analytical mindset with a focus on continuous improvement.
• Ability to work Saturday and Sunday 8 am - 4 pm and Monday through Wednesday from 4 pm - Midnight

Nice To Haves

• Inspiring and supportive leadership style.
• Proactive, solution-oriented, and adaptable.
• Ability to thrive in a fast-paced and dynamic environment.
• Strong interpersonal skills to build positive working relationships.
• Commitment to personal growth and professional development.

Responsibilities

• Oversee day-to-day fulfillment operations to ensure accuracy, timeliness, and productivity.
• Report directly to the Operational Director and collaborate closely on key departmental objectives.
• Lead team members by setting clear expectations, assigning responsibilities, and tracking progress.
• Manage inventory to support fulfillment timelines and operational goals.
• Coach and develop staff through feedback, training, and performance oversight.
• Partner with the Customer Success team to resolve service issues and support customer satisfaction.
• Continuously assess workflows and implement improvements for greater efficiency.
• Foster a collaborative and positive team environment through open communication.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance