Supervisor, Gas Field Operations (Gas Maintenance)

Eversource Energy•Norwalk, CT

About The Position

The Supervisor, Gas Field Operations provides direct supervision of internal, external, and on-call work crews and oversees resources and personnel engaged in operating, maintaining, and constructing Eversource Energy gas distribution systems. The role includes integrated planning and scheduling, fieldwork execution, compliance with company and regulatory procedures, performance measurement, coaching, safety oversight, mentoring, and administrative duties. The supervisor prepares and coordinates maintenance and construction activities and communicates with customers and community officials about utility construction, operations, maintenance, and service delivery. The position may require shift work to support business needs. It includes supervisory on-call rotation, off-hour on-call duties, and availability for emergency restoration assignments, which may occur outside normal responsibilities, hours, and location. The employee may need to travel between Massachusetts, Connecticut, and New Hampshire. Work takes place outdoors in varied terrain and adverse weather, as well as in a normal office environment, and includes site visits, office work, and long hours during outages or shift coverage.

Requirements

Knowledge of gas distribution system design, operations, maintenance, and construction principles and practices, safety standards, and business processes.
Project and schedule management skills, including use of computerized work and materials management and scheduling tools.
Working knowledge of labor contracts.
Communication, interpersonal, conflict resolution, attention-to-detail, and teamwork skills.
Ability to use PC desktop applications such as Microsoft Word and Excel.
Bachelor’s degree in Engineering, Business Administration, a related discipline, or equivalent experience.
Five or more years of experience in gas distribution, field service design and/or installation, servicing customers, or utility operations.
Valid Motor Vehicle Operator License.
Ability to obtain and maintain required Operator Qualifications.
Ability to wear a Self Contained Breathing Apparatus (SCBA) and required PPE.
Availability for shift work, including weekends, rotational off-hour on-call responsibility, emergency restoration assignments, and travel between MA, CT, and NH as necessary.

Nice To Haves

Supervisory experience.

Responsibilities

Plan, organize, and manage Gas Maintenance and Construction field workload through accurate coordination and scheduling.
Supervise and oversee in-house crews and contractors performing gas distribution system operations, maintenance, and construction.
Communicate with customers and community officials about utility construction, operations, maintenance, and service delivery.
Serve as the on-scene supervisor for outages and exercise independent judgment in that role.
Respond to and classify reported gas leaks.
Ensure engineering and gas control procedures are followed.
Participate in the supervisory on-call rotation, assigning and directing the work of unionized internal crews.
Protect personnel safety by taking preventive measures, conducting effective weekly safety meetings, and ensuring applicable procedures, standards, rules, and laws are understood and followed.
Monitor internal and external crews to ensure work meets company standards and methods and achieves high workmanship quality and productivity.
Provide crews with complete, accurate, and timely work packages, including required permits, Dig Safe authorization, drawings, and related instructions.
Monitor current and future workload so district plans and schedules maximize productivity, control costs, and meet or exceed service-level agreements.
Ensure compliance with regulatory and company work rules and procedures.
Initiate and conduct investigations concerning appropriate disciplinary action when required.
Understand and comply with labor contracts and work to resolve initial grievances.
Participate in hiring panels.
Review and approve billing for accuracy and completeness in accordance with contract language.
Wear SCBA and required PPE in accordance with applicable laws and regulations.
Respond to emergency restoration assignments as required.