Supervisor, Gas Field Operations (Gas Maintenance)

Eversource Energy•Brockton, MA

3d•$121,710 - $135,230

About The Position

This position directly supervises internal, external, and on-call work crews and oversees resources and personnel engaged in operating, maintaining, and constructing Eversource Energy gas distribution systems. Responsibilities include planning and scheduling, directing fieldwork, complying with Company and regulatory requirements, measuring performance, coaching and mentoring employees, promoting safety, and handling administrative duties. The position coordinates maintenance and construction activities and communicates with customers and community officials about utility construction, operations, maintenance, and service delivery. The role may require shift work to support business needs. It includes supervisory on-call rotation, possible long hours during outages or shift coverage, emergency restoration assignments, and travel between Massachusetts, Connecticut, and New Hampshire as necessary. Work takes place outdoors in varied terrain and weather as well as in a normal office environment. The position is safety-sensitive and requires the ability to wear SCBA and required PPE.

Requirements

Knowledge of gas distribution system design, operations, maintenance, and construction principles and practices, safety standards, and business processes.
Project and schedule management skills, including experience with computerized work and materials management and scheduling tools.
Working knowledge of labor contracts.
Communication, interpersonal, conflict-resolution, attention-to-detail, and teamwork skills.
Ability to use PC desktop applications, such as Microsoft Word and Excel.
Bachelor’s degree in Engineering, Business Administration, or a related discipline, or equivalent experience.
Five or more years of experience in gas distribution, field service design or installation, servicing customers, or utility operations.
Valid Motor Vehicle Operator License.
Ability to obtain and maintain required Operator Qualifications.
Ability to wear Self Contained Breathing Apparatus (SCBA) and required PPE in accordance with applicable laws and regulations.
Availability for shift work, including weekends; rotational off-hour on-call responsibility; long hours in response to outages and shift coverage; emergency restoration assignments; and travel between MA, CT, and NH as necessary.

Nice To Haves

Supervisory experience.

Responsibilities

Plan, organize, coordinate, schedule, and manage Gas Maintenance and Construction field workloads.
Supervise in-house crews and contractors performing work on the gas distribution system.
Communicate with customers and community officials about utility construction, operations, maintenance, and service delivery.
Serve as the on-scene supervisor during outages, respond to and classify reported gas leaks, and ensure engineering and gas control procedures are followed.
Participate in the supervisory on-call rotation and assign and direct unionized internal work crews.
Promote personnel safety through preventive measures, weekly safety meetings, and enforcement of applicable procedures, standards, rules, and laws.
Monitor internal and external crews to ensure work meets Company standards and methods and achieves quality and productivity expectations.
Provide crews with complete, accurate, and timely work packages, including permits, Dig Safe authorization, drawings, and instructions.
Monitor current and future workloads to maximize productivity, control costs, and meet or exceed service-level agreements.
Ensure compliance with regulatory and Company work rules and procedures.
Initiate and conduct investigations related to disciplinary action when required, comply with labor contracts, and work to resolve initial grievances.
Participate in recruitment hiring panels.
Review and approve billing for accuracy and completeness in accordance with contract language.
Respond to emergency restoration assignments as required.