Supervisor, Gas Field Operations (Gas Construction)

Eversource Energy•Springfield, MA

About The Position

The Supervisor, Gas Field Operations provides direct supervision of internal, external, and on-call work crews and oversees resources and personnel operating, maintaining, and constructing Eversource Energy gas distribution systems. The role covers integrated planning and scheduling, fieldwork execution, compliance with Company and regulatory procedures, performance measurement, coaching, safety, mentoring, and administrative duties. It prepares and executes maintenance and construction activities and coordinates schedules. The supervisor communicates with customers and community officials about utility construction, operations, maintenance, and service delivery. The position is safety-sensitive and involves outdoor work in varied terrain and weather as well as work in a normal office environment. It requires travel to job sites and customer premises, potential travel between Massachusetts, Connecticut, and New Hampshire, shift work that may include weekends, rotational off-hour on-call duty, and long hours during outages or shift coverage. The role must be available for emergency restoration assignments. Eversource does not offer immigration-related sponsorship for this position.

Requirements

Knowledge of gas distribution system design, operations, maintenance, and construction principles and practices, safety standards, and business processes.
Project and schedule management skills, including use of computerized work and materials management and scheduling tools.
Working knowledge of labor contracts.
Communication, interpersonal, conflict resolution, attention-to-detail, and teamwork skills.
Ability to use PC desktop applications such as Microsoft Word and Excel.
Bachelor’s degree in Engineering, Business Administration, a related discipline, or equivalent experience.
Five or more years of experience in Gas Distribution, Field Service design and/or installation, servicing customers, or utility operations.
Valid Motor Vehicle Operator License.
Ability to obtain and maintain required Operator Qualifications.
Ability to wear SCBA and required PPE.
Availability for shift work, including weekends; rotational off-hour on-call duty; long hours during outages or shift coverage; emergency restoration assignments; and travel between MA, CT, and NH as necessary.

Nice To Haves

Supervisory experience.

Responsibilities

Plan, organize, coordinate, and schedule the Gas Maintenance and Construction field workload.
Supervise and exercise oversight of in-house crews and contractors working on the operation, maintenance, and construction of the gas distribution system.
Communicate with customers and community officials about utility construction, operations, maintenance, and service delivery.
Serve as the on-scene supervisor during outages and respond to and classify reported gas leaks.
Ensure engineering and gas control procedures are followed.
Participate in the supervisory on-call rotation, assigning and directing unionized internal work crews.
Protect personnel safety through preventive measures, effective weekly safety meetings, and compliance with procedures, standards, rules, and laws.
Monitor internal and external crews to ensure work meets Company standards and work methods for workmanship and productivity.
Provide crews with complete, accurate, and timely work packages, including required permits, Dig Safe authorization, drawings, and other instructions.
Monitor current and future workload so district plans and schedules maximize productivity, control costs, and meet or exceed service-level agreements.
Ensure compliance with regulatory and Company work rules and procedures.
Initiate and conduct investigations concerning employee disciplinary action when required.
Understand and comply with labor contracts and work to resolve initial grievances.
Participate in hiring panels for field employee recruitment.
Review and approve billing for accuracy and completeness in accordance with contract language.
Wear a Self Contained Breathing Apparatus (SCBA) and required personal protective equipment in accordance with applicable laws and regulations.
Respond to emergency situations and perform an assigned emergency restoration role as required.