Supervisor, Gas Field Operations (Gas Maintenance)

Eversource Energy•Brockton, MA

About The Position

The Supervisor, Gas Field Operations (Gas Maintenance) directly supervises internal, external, and on-call work crews and oversees resources and personnel involved in operating, maintaining, and constructing Eversource Energy gas distribution systems. The role encompasses planning and scheduling, fieldwork execution, compliance with Company and regulatory requirements, performance measurement, coaching, safety oversight, mentoring, and administrative duties. It also involves coordinating maintenance and construction activities and communicating with customers and community officials about utility construction, operations, maintenance, and service delivery. The position may require shift work to meet business needs, participation in a supervisory on-call rotation, emergency restoration assignments, and travel among Massachusetts, Connecticut, and New Hampshire as necessary. Work takes place outdoors in varied terrain and weather as well as in an office environment. Applicants who require immigration-related sponsorship to begin employment will not be considered.

Requirements

Knowledge of gas distribution system design, operations, maintenance, and construction principles and practices, safety standards, and business processes.
Project and schedule management skills, including use of computerized work, materials management, and scheduling tools.
Working knowledge of labor contracts.
Communication, interpersonal, conflict-resolution, attention-to-detail, and teamwork skills.
Ability to use PC desktop applications such as Microsoft Word and Excel.
Bachelor’s degree in Engineering, Business Administration, a related discipline, or equivalent experience.
Five or more years of experience in Gas Distribution, Field Service design or installation, servicing customers, or utility operations.
Valid Motor Vehicle Operator License.
Ability to obtain and maintain required Operator Qualifications.
Ability to wear SCBA and required PPE.
Availability for shift work, including weekends; rotational off-hour on-call duties; long hours during outages or shift coverage; emergency restoration assignments; and travel between MA, CT, and NH as necessary.

Nice To Haves

Supervisory experience.

Responsibilities

Plan, organize, and manage Gas Maintenance and Construction field workload through coordination and scheduling.
Supervise in-house crews and contractors performing gas distribution system operations, maintenance, and construction.
Communicate with customers and community officials about utility construction, operations, maintenance, and service delivery.
Serve as the on-scene supervisor during outages and respond to and classify reported gas leaks.
Ensure engineering and gas control procedures are followed.
Participate in the supervisory on-call rotation, assigning and directing the work of unionized internal crews.
Promote personnel safety through preventive measures, weekly safety meetings, and enforcement of applicable procedures, standards, rules, and laws.
Monitor internal and external crews for compliance with Company standards and work methods, workmanship quality, and productivity.
Provide crews with complete, accurate, and timely work packages, including permits, Dig Safe authorization, drawings, and related instructions.
Monitor current and future workload and ensure district plans and schedules maximize productivity, control costs, and meet or exceed service-level agreements.
Ensure compliance with regulatory and Company work rules and procedures.
Initiate and conduct investigations concerning disciplinary action when appropriate.
Understand and comply with the labor contract and work to resolve initial grievances.
Participate in recruitment hiring panels.
Review and approve billing for accuracy and completeness in accordance with contract language.
Wear a self-contained breathing apparatus (SCBA) and required personal protective equipment (PPE) in accordance with applicable laws and regulations.
Respond to emergency restoration assignments as required and travel among MA, CT, and NH as necessary.