Supervisor, Gas Field Operations (Gas Construction)

Eversource Energy•Somerville, MA

1d•Onsite

About The Position

This position directly supervises internal, external, and on-call crews and oversees personnel and resources involved in operating, maintaining, and constructing Eversource Energy gas distribution systems. Responsibilities include planning and scheduling fieldwork, coordinating its execution, ensuring compliance with company and regulatory requirements, measuring performance, coaching and mentoring employees, maintaining safety, and handling administrative duties. The role prepares and executes maintenance and construction activities and communicates with customers and community officials about utility construction, operations, maintenance, and service delivery. The territory is Somerville, Massachusetts, with coverage in other areas as needed. The position includes supervisory on-call rotation and emergency response duties. It is safety-sensitive and involves outdoor work in varied terrain and weather, as well as work in a normal office environment. The supervisor travels to job sites and customer premises and may work long hours during outages or to provide shift coverage. Travel between Massachusetts, Connecticut, and New Hampshire may be required. Eversource does not offer immigration-related sponsorship for this position.

Requirements

Knowledge of gas distribution system design, operations, maintenance, and construction principles and practices, safety standards, and business processes.
Project and schedule management skills, including use of computerized work and materials management and scheduling tools.
Working knowledge of labor contracts.
Communication, interpersonal, conflict-resolution, attention-to-detail, and teamwork skills.
Ability to use PC desktop applications, such as Microsoft Word and Excel.
Bachelor’s degree in Engineering, Business Administration, a related discipline, or equivalent experience.
Five or more years of experience in gas distribution, field service design and/or installation, customer service, or utility operations.
Valid Motor Vehicle Operator License.
Ability to obtain and maintain required Operator Qualifications.
Ability to wear a Self Contained Breathing Apparatus (SCBA) and required PPE.
Ability to work outdoors in varied conditions and terrain, including adverse weather, and in an office environment.
Ability to perform sitting, walking, standing, stair climbing, paperwork, telephone and computer use, and meeting attendance.
Ability to drive to job sites and customer premises and to work with computers for extended periods.
Availability for shift work, including weekends; rotational off-hour on-call duties; long hours during outages and shift coverage; emergency restoration assignments; and travel between MA, CT, and NH as necessary.
Subject to pre-assignment drug testing if currently employed in a non-safety-sensitive position and to random drug testing as an employee in this role.

Nice To Haves

Supervisory experience.

Responsibilities

Plan, organize, coordinate, and schedule gas maintenance and construction field workloads with others.
Supervise and oversee internal crews and contractors performing gas distribution system operations, maintenance, and construction.
Communicate with customers and community officials about utility construction, operations, maintenance, and service delivery.
Serve as the on-scene supervisor during outages and respond to and classify reported gas leaks.
Ensure engineering and gas control procedures are followed.
Participate in the supervisory on-call rotation, assigning and directing unionized internal crews.
Protect personnel safety through preventive measures, weekly safety meetings, and enforcement of applicable procedures, standards, rules, and laws.
Monitor crew work for quality of workmanship and productivity, and ensure compliance with company standards and work methods.
Provide complete, accurate, and timely work packages, including permits, Dig Safe authorization, drawings, and instructions.
Monitor current and future workload and optimize district plans and schedules to maximize productivity, control costs, and meet or exceed service-level agreements.
Ensure compliance with regulatory and company work rules and procedures.
Initiate and conduct investigations concerning disciplinary action when needed.
Understand and comply with the labor contract and work to resolve initial grievances.
Review and approve billing for accuracy and completeness in accordance with contract language.
Wear SCBA and required PPE in compliance with applicable laws and regulations.
Respond to emergency restoration assignments, including assistance outside normal responsibilities, hours, and location, as required.
Travel between Massachusetts, Connecticut, and New Hampshire as necessary.