Supervisor, Gas Field Operations (Gas Construction)

Eversource Energy•Somerville, MA

1d•$121,710 - $135,230

About The Position

This position directly supervises internal, external, and on-call crews and oversees personnel and resources involved in the operation, maintenance, and construction of Eversource Energy’s gas distribution systems. Responsibilities include planning and scheduling work, overseeing field execution, ensuring compliance with company and regulatory requirements, measuring performance, coaching and mentoring employees, maintaining safety, and handling administrative duties. The supervisor coordinates maintenance and construction activities and communicates with customers and community officials about utility construction, operations, maintenance, and service delivery. The position covers the Somerville, Massachusetts territory, with possible coverage in other areas as needed. It includes supervisory on-call duties, rotating off-hour call responsibility, shift work that may include weekends, emergency restoration assignments, and travel between Massachusetts, Connecticut, and New Hampshire as necessary. Work takes place outdoors in varied terrain and weather as well as in an office environment. The role requires the ability to wear a self-contained breathing apparatus (SCBA) and required personal protective equipment (PPE).

Requirements

Knowledge of gas distribution system design, operations, maintenance, and construction principles and practices, safety standards, and business processes.
Project and schedule management skills, including experience with computerized work and materials management and scheduling tools.
Working knowledge of labor contracts.
Communication, interpersonal, conflict-resolution, attention-to-detail, and teamwork skills.
Ability to use PC desktop applications such as Microsoft Word and Excel.
Bachelor’s degree in Engineering, Business Administration, a related discipline, or equivalent experience.
At least five years of experience in gas distribution, field service design or installation, customer service, or utility operations.
Valid motor vehicle operator license.
Ability to obtain and maintain required Operator Qualifications.
Ability to wear SCBA and required PPE in accordance with applicable laws and regulations.
Ability to work outdoors in varied terrain and adverse weather, and in an office environment.
Availability for shift work including weekends, rotational off-hour on-call duty, long hours during outages or shift coverage, emergency restoration assignments, and travel between MA, CT, and NH.

Nice To Haves

Supervisory experience.

Responsibilities

Plan, organize, and manage gas maintenance and construction field workload through coordination and scheduling.
Supervise and oversee in-house crews and contractors working on the operation, maintenance, and construction of the gas distribution system.
Communicate with customers and community officials about utility construction, operations, maintenance, and service delivery.
Serve as the on-scene supervisor during outages; respond to and classify reported gas leaks and ensure engineering and gas control procedures are followed.
Participate in the supervisory on-call rotation, assigning and directing the work of unionized internal crews.
Protect personnel safety through preventive measures, weekly safety meetings, and enforcement of applicable procedures, standards, rules, and laws.
Monitor crew work to ensure compliance with company standards and work methods and to maintain quality and productivity.
Provide crews with complete, accurate, and timely work packages, including permits, Dig Safe authorization, drawings, and instructions.
Monitor current and future workload and ensure district plans and schedules maximize productivity, control costs, and meet or exceed service-level agreements.
Ensure compliance with regulatory and company work rules and procedures.
Initiate and conduct investigations concerning disciplinary action when required; comply with labor contracts and work to resolve initial grievances.
Review and approve billing for accuracy and completeness in accordance with contract language.
Respond to emergency restoration assignments as required.
Travel between Massachusetts, Connecticut, and New Hampshire as necessary.