Supervisor, Gas Field Operations (Station Projects)

Eversource Energy•Meriden, CT

7d•$121,710 - $135,230

About The Position

This position directly supervises internal, external, and on-call crews responsible for operating, maintaining, and constructing Eversource Energy gas distribution systems. It oversees field resources and personnel and includes planning and scheduling work, executing field activities, ensuring compliance with company and regulatory requirements, measuring performance, coaching and mentoring employees, supporting safety, and completing administrative duties. The supervisor prepares and coordinates maintenance and construction activities and communicates with customers and community officials about utility construction, operations, maintenance, and service delivery. The role may serve as the on-scene supervisor during outages, respond to and classify reported gas leaks, and ensure engineering and gas-control procedures are followed. It participates in a supervisory on-call rotation and may require shift work, weekends, off-hours response, long hours during outages or shift coverage, emergency restoration assignments, and travel among Massachusetts, Connecticut, and New Hampshire. Work takes place outdoors in varied terrain and adverse weather, as well as in a normal office environment. The position is safety-sensitive and requires the ability to wear SCBA and required PPE. The position requires at least five years of experience in gas distribution, field service design or installation, customer service, or utility operations; a bachelor's degree in engineering, business administration, a related discipline, or equivalent experience; a valid motor vehicle operator license; and the ability to obtain and maintain required Operator Qualifications. Supervisory experience and experience in instrumentation and regulation and/or civil construction are preferred. Salary is commensurate with experience, with a stated annual range of $121,710–$135,230 and eligibility for a potential incentive.

Requirements

Knowledge of gas distribution system design, operations, maintenance, and construction principles and practices, safety standards, and business processes.
Project and schedule management skills, including experience with computerized work and materials management and scheduling tools.
Working knowledge of labor contracts.
Communication, interpersonal, conflict-resolution, attention-to-detail, and teamwork skills.
Ability to use PC desktop applications such as Microsoft Word and Excel.
Bachelor’s degree in Engineering, Business Administration, a related discipline, or equivalent experience.
Five or more years of experience in Gas Distribution, Field Service design and/or installation, servicing customers, or utility operations.
Valid Motor Vehicle Operator License.
Ability to obtain and maintain required Operator Qualifications.
Ability to wear Self Contained Breathing Apparatus (SCBA) and required PPE in accordance with applicable laws and regulations.
Availability for shift work, including weekends; rotational off-hour on-call responsibilities; long hours during outage situations or shift coverage; emergency restoration assignments; and travel between MA, CT, and NH as necessary.

Nice To Haves

Supervisory experience.
Experience in instrumentation and regulation and/or civil construction.

Responsibilities

Plan, organize, and manage gas maintenance and construction field workload through coordination and scheduling.
Supervise in-house crews and contractors performing gas distribution system operations, maintenance, and construction.
Communicate with customers and community officials about utility construction, operations, maintenance, and service delivery.
Serve as on-scene supervisor during outages, respond to and classify reported gas leaks, and ensure engineering and gas-control procedures are followed.
Participate in the supervisory on-call rotation, assigning and directing unionized internal crews.
Promote personnel safety through preventive measures, effective weekly safety meetings, and compliance with procedures, standards, rules, and laws.
Monitor internal and external crews to ensure work meets company standards and methods and achieves high workmanship quality and productivity.
Provide crews with complete, accurate, timely work packages, including permits, Dig Safe authorization, drawings, and related instructions.
Monitor current and future workload and ensure district plans and schedules maximize productivity, control costs, and meet or exceed service-level agreements.
Ensure compliance with regulatory and company work rules and procedures.
Initiate and conduct investigations concerning employee disciplinary action when required; comply with labor contracts and work to resolve initial grievances.
Review and approve billing for accuracy and completeness in accordance with contract language.
Respond to emergency restoration assignments as required and travel between Massachusetts, Connecticut, and New Hampshire as necessary.