Supervisor, Gas Field Operations (Gas Maintenance)

Eversource Energy•Norwalk, CT

4d•$121,710 - $135,230

About The Position

Provides direct supervision of internal, external, and on-call crews and oversees resources and personnel involved in the operation, maintenance, and construction of Eversource Energy’s gas distribution systems. The position includes integrated planning and scheduling, fieldwork execution, compliance with company and regulatory requirements, performance measurement, coaching, safety oversight, mentoring, and administrative duties. The supervisor prepares and coordinates maintenance and construction work and communicates with customers and community officials about utility construction, operations, maintenance, and service delivery. The role may require shift work to support business needs. It includes supervisory on-call rotation, emergency response assignments, and availability to travel between Massachusetts, Connecticut, and New Hampshire as necessary. The position is safety-sensitive and requires the ability to wear a self-contained breathing apparatus (SCBA) and required personal protective equipment (PPE).

Requirements

Knowledge of gas distribution system design, operations, maintenance, and construction principles and practices, safety standards, and business processes.
Project and schedule management skills, including use of computerized work and materials management and scheduling tools.
Working knowledge of labor contracts.
Communication, interpersonal, conflict resolution, attention-to-detail, and teamwork skills.
Ability to use PC desktop applications such as Microsoft Word and Excel.
Bachelor’s degree in Engineering, Business Administration, a related discipline, or equivalent experience.
Five or more years of experience in Gas Distribution, Field Service design and/or installation, servicing customers, or utility operations.
Valid Motor Vehicle Operator License.
Ability to obtain and maintain required Operator Qualifications.
Ability to wear SCBA and required PPE in accordance with applicable laws and regulations.
Availability for shift work, including weekends; rotational off-hour on-call responsibility; long hours during outages or shift coverage; emergency restoration assignments; and travel between MA, CT, and NH as necessary.

Nice To Haves

Supervisory experience.

Responsibilities

Plan, organize, and manage Gas Maintenance and Construction field workload through coordination and scheduling.
Supervise in-house crews and contractors performing gas distribution system operations, maintenance, and construction.
Communicate with customers and community officials about utility construction, operations, maintenance, and service delivery.
Serve as the on-scene supervisor during outages; respond to and classify reported gas leaks and ensure engineering and gas control procedures are followed.
Participate in the supervisory on-call rotation, assigning and directing unionized internal work crews.
Promote personnel safety through preventive measures, weekly safety meetings, and enforcement of applicable procedures, standards, rules, and laws.
Monitor internal and external crews to ensure work complies with company standards and work methods and meets quality and productivity expectations.
Provide crews with complete, accurate, and timely work packages, including permits, Dig Safe authorization, drawings, and related instructions.
Monitor current and future workload and ensure district plans and schedules maximize productivity, control costs, and meet or exceed service-level agreements.
Ensure compliance with regulatory and company work rules and procedures.
Initiate and conduct investigations concerning disciplinary action when needed; comply with the labor contract and work to resolve initial grievances.
Participate in recruitment hiring panels.
Review and approve billing for accuracy and completeness in accordance with contract language.
Respond to emergency restoration assignments as required.