Serves as an Operations Supervisor in a terminal or en route facility, planning and directing operations within delegated areas of responsibility. Provides first-line supervision to a team of Developmental and Certified Professional Controllers. The supervisor oversees Air Traffic Control Specialists responsible for air traffic control assignments within a geographic area. The role includes planning and assigning work, setting priorities and schedules, approving leave, advising and instructing employees, evaluating performance, and recommending performance ratings. The supervisor also resolves employee complaints, refers group grievances and serious unresolved complaints to a higher-level manager, and identifies and arranges training needs. The Operations Supervisor seeks ways to improve production and work quality, adjusts staffing and procedures to accommodate higher-level resource decisions, recommends area goals and objectives, and tracks accomplishments. The supervisor communicates and reinforces diversity and EEO policies and programs, supports the labor-management partnership process, and promotes fair and equitable treatment of all employees. The position reports to the Operations Manager, and performance is evaluated based on the effectiveness of achieving assigned program objectives.
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Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed