Supervisory Air Traffic Control Specialist, Operations Supervisor

Federal Aviation Administration•Englewood, CO

About The Position

Serves as an Operations Supervisor in a terminal or en route facility, planning and directing operations within delegated areas of responsibility. Provides first-line supervision to a team of Developmental and Certified Professional Controllers. The supervisor oversees Air Traffic Control Specialists responsible for air traffic control assignments within a geographic area. The role includes planning and assigning work, setting priorities and schedules, approving leave, advising and instructing employees, evaluating performance, and recommending performance ratings. The supervisor also resolves employee complaints, refers group grievances and serious unresolved complaints to a higher-level manager, and identifies and arranges training needs. The Operations Supervisor seeks ways to improve production and work quality, adjusts staffing and procedures to accommodate higher-level resource decisions, recommends area goals and objectives, and tracks accomplishments. The supervisor communicates and reinforces diversity and EEO policies and programs, supports the labor-management partnership process, and promotes fair and equitable treatment of all employees. The position reports to the Operations Manager, and performance is evaluated based on the effectiveness of achieving assigned program objectives.

Requirements

  • U.S. citizenship is required.
  • Selective Service registration is required for males born after December 31, 1959.
  • Submit an SF-50.
  • Must meet at least one specialized-experience criterion by the announcement closing date: have held an FAA 2152 FV-J/FG-14 or above regional or headquarters position for at least 1 year (52 weeks); have been facility rated or area certified for at least 1 year (52 weeks) in an ATS facility; or have held an MSS position for at least 1 year (52 weeks) in an ATS facility.
  • Designated or random drug testing is required.
  • A one-year supervisory/managerial probationary period may be required.
  • A background investigation may be required.
  • The selectee may be required to file a financial disclosure statement within 30 days of entry on duty.
  • The position is covered by the Department of Transportation Drug and Alcohol Testing Program; tentatively selected applicants are subject to pre-employment or pre-appointment drug screening, and employees in testing-designated positions are subject to random drug and/or alcohol testing.
  • Applicants should provide work-history examples supporting their qualifications and answers to the job questionnaire; KSA/MSF narrative responses are not required.
  • Career Enhancement/Progression selectees must certify eligibility.

Responsibilities

  • Supervise Air Traffic Control Specialists responsible for air traffic control assignments within a geographic area.
  • Plan and assign subordinate employees’ work, and set work priorities and schedules.
  • Approve leave and provide employees with advice, counsel, and instruction on work and administrative matters.
  • Evaluate employee performance and recommend performance ratings.
  • Hear and resolve employee complaints, referring group grievances and more serious unresolved complaints to a higher-level manager.
  • Identify and arrange developmental and other training needs for employees.
  • Find ways to improve production or increase the quality of directed work.
  • Adjust staffing levels and work procedures to accommodate resource decisions made at higher levels.
  • Recommend goals and objectives for the area and track accomplishments.
  • Communicate and reinforce diversity and EEO policies and programs, including in selections, training, and transfers.
  • Support and participate in the labor-management partnership process and foster fair and equitable treatment of employees.
  • Achieve assigned program objectives effectively.

Benefits

  • Federal employees and their families have access to a comprehensive benefits package; specific benefits depend on position type and should be confirmed with the hiring agency.
  • Eligible selectees may receive pay retention.
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