About The Position

Long Creek Youth Development Center in South Portland, Maine, is seeking a Juvenile Facility Operations Supervisor. This position performs administrative and protective services work of a supervisory nature and is responsible for the overall operation of the facility and supervision of direct care staff. The supervisor ensures compliance with applicable laws, institutional policies, and procedures while modeling the Mission and Values of the Maine Department of Corrections and the humane, restorative approaches of the Maine Model of Corrections. Work is performed under limited supervision. The role supports the safety and care of residents and staff, effective facility operations, and rehabilitative opportunities for justice-involved youth. The successful candidate will demonstrate professionalism, integrity, ethical conduct, and the ability to work as part of a team. Applicants must have no criminal or extensive motor vehicle record and must meet the stated combination of education, training, and experience requirements. Basic Corrections Certification must be obtained before attaining permanent status in the class.

Requirements

  • No criminal or extensive motor vehicle record.
  • A five-year combination of education, training, and/or experience providing knowledge of Maine correctional programs and/or directly related treatment programs.
  • At least one year of the qualifying experience must be at a supervisory level and include directing and evaluating staff performance and program planning and implementation.
  • Obtain Basic Corrections Certification before attaining permanent status in the class.
  • Ability to perform responsible administrative work maintaining security, supervising staff and residents in a secure setting, overseeing shift program activities, and assuming operational responsibility in the absence of administrative staff.

Nice To Haves

  • Knowledge of correctional operations and special populations, including motivation and psychology, legal procedures and requirements, trauma-informed practices, effects of trauma, mental illness symptoms and treatments, functional abilities, and juvenile rehabilitation and treatment programs.
  • Background demonstrating competency working with juvenile residents.
  • Ability to interpret and enforce correctional rules, regulations, policies, and procedures.
  • Ability to respond effectively and appropriately in crisis situations.
  • Ability to identify safety hazards, evaluate threats, and take corrective action in compliance with applicable standards.

Responsibilities

  • Assign, direct, and schedule subordinate staff on a daily or weekly basis to ensure adequate staffing and effective operation of all units.
  • Direct, assign, supervise, and evaluate subordinate staff to ensure appropriate resident care, custody, and treatment and progress toward facility goals and objectives.
  • Delegate, monitor, supervise, authorize, and assist staff with crisis intervention to address residents who pose an immediate threat to themselves, others, or facility security.
  • Collaborate with psychologists, social workers, teachers, medical staff, and other treatment professionals to ensure appropriate resident interventions and services.
  • Oversee and operate the facility in the absence of administrators.
  • Review and verify court documents for authenticity and legality before accepting a juvenile into the facility.
  • Delegate and supervise contraband searches, ensuring lawful seizure, labeling, cataloging, secure storage, and preservation of contraband.
  • Coordinate responsibilities and instruct staff on expectations related to juvenile care, custody, and treatment.
  • Coordinate communications with law enforcement agencies and others to exchange information, request assistance, and support resident care, custody, control, treatment, and rehabilitation.
  • Inform administrators and program managers about incidents and unusual events and provide information and documentation needed to manage the unit and facility.
  • Review, develop, and recommend institutional policies, procedures, rules, and regulations.
  • Participate in interviewing, ranking, and grading employment applicants.
  • Receive and approve or deny resident requests concerning work assignments, voluntary seclusion, off-ground activities, and related matters.
  • Implement and comply with human resource laws, policies, procedures, and practices, including equal opportunity, recruitment, classification, performance appraisals, training, discipline, contract administration, information security and confidentiality, and employee safety.

Benefits

  • 13 paid holidays and more than three weeks of annual vacation leave, with accrual increases based on years of service; overtime-exempt employees receive personal leave.
  • 12 days of sick leave per year.
  • State contribution of 85%–95% of employee-only health insurance premiums, depending on salary; dependent coverage is also available.
  • A 5% employee-only health insurance premium credit for participation, subject to program requirements.
  • State-paid employee-only dental insurance premiums.
  • State contribution to the Maine Public Employees Retirement System (MainePERS).
  • Gym membership reimbursement of up to $40 per month.
  • Health and dependent care flexible spending accounts.
  • Eligibility for Public Service Student Loan Forgiveness as an employee of a qualified employer.
  • Employee assistance through the Living Resources Program.
  • Six weeks of fully paid parental leave for employees welcoming a child, including non-birthing and adoptive parents; unpaid leave may also be available under the Family and Medical Leave Act.
  • Voluntary deferred compensation through a MaineSaves 457(b) account.
  • Additional wellness benefits for State employees.
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