Operations Manager Jobs

About The Position

Requirements

• Bachelor’s degree or equivalent experience.
• Certified Food Manager certification required.
• Minimum of 5 years of progressive food service, hospitality, or dining operations management experience.
• Demonstrated knowledge of labor management, budgeting, financial reporting, and operational controls.

Nice To Haves

• Certified Dietary Manager certification preferred.
• Experience overseeing multiple dining venues or complex food service operations preferred.

Responsibilities

• Manage multiple food service operations and maintain high standards for food preparation, presentation, and service.
• Oversee front-of-house and back-of-house operations across assigned dining venues.
• Ensure consistent food quality, presentation, temperature, and timely service.
• Address resident concerns promptly and professionally, documenting resolutions and follow-up.
• Coordinate with culinary leadership to ensure menu execution and consistent service.
• Directly supervise, coach, and manage the performance of dining room managers, supervisors, and associates.
• Conduct leadership meetings, associate check-ins, and performance evaluations.
• Ensure new associates receive onboarding, orientation, and job-specific training.
• Oversee scheduling, payroll functions, and staffing to ensure adequate coverage and efficient operations.
• Manage operational expenses within approved budgets.
• Monitor labor productivity, scheduling efficiency, overtime, and staffing levels.
• Partner with culinary leadership to control food costs, waste, and inventory.
• Review financial reports, identify unfavorable variances, and implement corrective action plans.
• Ensure compliance with food safety regulations, sanitation requirements, and organizational policies.
• Complete required weekly safety inspections, observations, and operational audits.
• Ensure corrective actions are documented and completed by established deadlines.
• Maintain readiness for regulatory inspections and internal audits.
• Plan and coordinate catering services, special events, and other dining-related activities.
• Engage residents to understand their dining preferences and address concerns.
• Participate in resident meetings and service-improvement initiatives.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• 401(k) with match
• Paid time off (PTO)
• Paid holidays