Senior Operations Manager - Greenfield (2nd shift)

Carvana

About The Position

The Senior Operations Manager oversees multiple reconditioning lines within the Inspection & Reconditioning Center and plans production for a full working shift. The role manages facility operations to meet or exceed production, cost, and quality targets when the General Manager is not onsite. It identifies and resolves throughput and efficiency bottlenecks, leads performance reviews and daily manager huddles, and supports continuous improvement projects and process training. The manager also develops Reconditioning Leads and Managers, demonstrates Carvana values through leadership and communication, upholds operating standards, and ensures compliance with health, safety, and loss prevention guidelines. The position requires a variable schedule as needed and openness to relocation, ideally nationwide or at least regionally. Work includes physical activity in an environment that may be cold, hot, noisy, or wet and may contain fumes or odors associated with vehicle maintenance. Hiring is contingent on passing a complete background check. The role is not eligible for visa sponsorship. Reasonable accommodations will be made for applicants with disabilities to perform essential job functions.

Requirements

Open to relocation, ideally nationwide and at minimum regionally (Northeast, Southeast, Midwest, or West Coast).
Ability to maintain high-volume, high-quality output in a fast-paced environment.
Experience leading a team of more than 50 associates and a track record of developing employees.
Proven ability to solve urgent operational challenges through root cause analysis.
Excellent communication skills.
At least 8 years of management experience in an automotive or lean manufacturing environment.
Valid unrestricted driver's license and a clean driving record in the last 3 years.
Ability to read, write, speak, and understand English.
Must be at least 18 years of age.
Ability to work variable schedules as necessary.
Ability to stand for extended periods and frequently stretch, reach, walk, stoop, push, and/or pull.
Ability to use required safety equipment, which may include a face shield or goggles, non-slip shoes, gloves, a mask, and other protective garments and equipment.
Ability to lift up to 60 pounds independently, with most lifting from knee to shoulder height and some lifting from other levels.
Ability to walk up to three miles each day.

Responsibilities

Oversee multiple reconditioning lines within the Inspection & Reconditioning Center and plan production for a full working shift.
Manage facility operations to meet or exceed production, cost, and quality targets when the General Manager is not onsite.
Identify bottlenecks affecting site throughput and efficiency; conduct root cause analysis, develop action plans, and execute them with site leadership and associates.
Conduct weekly site performance reviews with Senior Reconditioning leadership, reporting on performance versus targets, challenges, and countermeasures.
Guide daily site manager huddles to establish the day's tone and priorities.
Support Continuous Improvement projects at the home site and, when applicable, throughout the region or network; implement and train process changes.
Support development plans and provide regular competency-based feedback to Reconditioning Leads and Managers.
Demonstrate Carvana values through effective leadership, teamwork, and communication on the shop floor.
Uphold Carvana operating standards and processes.
Ensure compliance with health, safety, and loss prevention guidelines.