Senior Operations Manager - Greenfield (2nd shift)

Carvana•Greenfield, WI

About The Position

The Senior Operations Manager oversees multiple reconditioning lines within the Inspection & Reconditioning Center and plans production for a full working shift. The role is responsible for managing facility operations to meet or exceed production, cost, and quality targets when the General Manager is not onsite. It identifies throughput and efficiency bottlenecks, leads root cause analysis and corrective action, and works with site leadership and associates to execute improvements. The position conducts weekly performance reviews with Senior Reconditioning leadership, guides daily site manager huddles, and supports Continuous Improvement projects at the home site and, when applicable, across the region or network. It also develops Reconditioning Leads and Managers through development plans and competency-based feedback, models Carvana values through leadership and communication, upholds operating standards, and ensures compliance with health, safety, and loss-prevention guidelines. The role requires openness to relocation, ideally nationwide or at least within one of the listed regions. Work may involve a variable schedule and physically demanding activity in an environment that may be cold, hot, noisy, wet, or exposed to vehicle-maintenance fumes or odors. Hiring is contingent on passing a background check; the role is not eligible for visa sponsorship. Reasonable accommodations are available for individuals with disabilities to perform essential job functions.

Requirements

At least 8 years of management experience in an automotive or lean manufacturing environment.
Experience leading a team of more than 50 associates and a track record of developing employees.
Proven ability to resolve urgent operational challenges through root cause analysis.
Ability to maintain high-volume, high-quality work in a fast-paced environment.
Excellent communication skills.
Must be open to relocation, ideally nationwide or at minimum within the Northeast, Southeast, Midwest, or West Coast regions.
Valid unrestricted driver's license and a clean driving record for the last 3 years.
Must be at least 18 years of age.
Must be able to read, write, speak, and understand English.
Must be able to stand for extended periods and frequently stretch, reach, walk, stoop, push, and/or pull.
Must be able to lift up to 60 pounds independently, with most lifting from knee to shoulder height and some lifting from other levels.
Must be able to walk up to three miles each day.
Must be able to work variable schedules as necessary.
Must use required safety equipment, which may include a face shield or goggles, non-slip shoes, gloves, a mask, and other protective garments or equipment.

Responsibilities

Oversee multiple reconditioning lines and plan production for a full working shift.
Manage facility operations to meet or exceed production, cost, and quality targets when the General Manager is not onsite.
Identify bottlenecks affecting site throughput and efficiency.
Conduct root cause analysis, develop action plans, and execute them with site leadership and associates.
Conduct weekly site performance reviews with Senior Reconditioning leadership, reporting performance against targets, challenges, and countermeasures.
Guide daily site manager huddles to establish priorities.
Support Continuous Improvement projects at the home site and, when applicable, throughout the region or network; implement and train process changes.
Support development plans and provide regular competency-based feedback to Reconditioning Leads and Managers.
Demonstrate Carvana values through leadership, teamwork, and communication on the shop floor.
Uphold Carvana operating standards and processes.
Ensure compliance with health, safety, and loss-prevention guidelines.