Sponsorship Operations Manager

Hyve Group Ltd•Miami, FL

6d•Hybrid

About The Position

Shoptalk is seeking a Sponsorship Operations Manager focused primarily on delivering sponsorships at Shoptalk Spring and Groceryshop. The role manages sponsorship delivery through strong collaboration and communication, develops new sponsorship opportunities, and supports their strategic implementation. It has a core management role in onsite event delivery and works closely with the Director of Sponsor Operations on event delivery and strategy. Travel to Shoptalk Spring and Groceryshop is required. The position works with sales, retailer and brand, and attendee experience teams to deliver sponsor partnerships; develops effective delivery processes; coordinates vendors, venues, suppliers, contractors, and onsite activations; and leads sponsorship features, special events, offsite sponsored events, custom lounges, and activations from procurement or tender through onsite execution and breakdown. It also supports Meetup Program execution, prepares project schedules and operational documentation, contributes to sponsorship operations budget management, and helps update and manage the show floor throughout the show cycle. Onsite, the manager provides leadership for sponsor requirements, troubleshoots issues, and maintains delivery standards under pressure.

Requirements

Minimum 3–5 years of event management experience working with event sponsors and exhibit operations.
Ability to work US Eastern Time hours.
Ability to communicate with senior-level executives.
Extremely strong project management skills and attention to detail.
Ability to manage multiple deadlines simultaneously.
Experience building and managing spreadsheets and performing data merges.
Ability to think quickly and analytically while executing logistical tasks.
Strong focus on quality and customer experience.
Self-motivated, willing to take on new tasks, and able to multitask in a fast-changing, dynamic environment.
Availability to work hybrid, up to 3 days in the office.
Proficiency in project tracking, Excel, and standard office software.

Nice To Haves

Interest in learning about the retail and e-commerce industries.

Responsibilities

Work with sales, retailer and brand, and attendee experience teams to manage delivery of sponsor partnerships at the show.
Develop and maintain processes for efficient and effective delivery of Shoptalk and Groceryshop sponsorships, including relationships with vendors and venues and execution of onsite sponsor activations.
Support Meetup Program execution, including onboarding and customer service communications.
Manage sponsored features and activations from the RFP tender process through onsite build.
Lead planning and operational delivery of awards programs, content features, and special event elements such as receptions, lounges, and ceremonies.
Develop timelines, production schedules, and briefing documents for project elements.
Contribute to managing and updating the sponsorship operations budget for areas of responsibility.
Produce clear and accurate operational documentation relating to sponsorship and project delivery.
Work with the Director of Sponsorship Operations, Event Director, and VP of Operations to update and manage the show floor throughout the show cycle.
Coordinate tasks and maintain relationships with suppliers and contractors for sponsorships and special features, including signage, branding, furniture, and AV.
Lead offsite sponsored events from RFP tender through onsite execution.
Lead procurement, planning, management, and execution of custom lounges and event activations.
Attend events within the role's remit when requested, ensuring full delivery of sponsor benefits and special projects from procurement through breakdown.
Provide onsite leadership for sponsor-related requirements, troubleshoot issues, and maintain high standards under pressure.