Sponsorship Operations Manager
About The Position
Shoptalk is seeking a Sponsorship Operations Manager focused primarily on delivering sponsorships at Shoptalk Spring and Groceryshop. The role is responsible for managing sponsorship delivery, communicating and collaborating across teams, developing new sponsorship opportunities, and implementing them strategically. The manager has a core leadership role in onsite event delivery and works closely with the Director of Sponsorship Operations on event delivery and strategy. Travel to Shoptalk Spring and Groceryshop is required. The role is based in New York City and is available for hybrid work, up to three days in the office.
Requirements
- Minimum 3–5 years of event management experience working with event sponsors and exhibit operations.
- Ability to work US Eastern Time hours.
- Ability to communicate with senior-level executives.
- Extremely strong project management skills and attention to detail.
- Ability to manage multiple deadlines simultaneously.
- Experience building and managing spreadsheets and performing data merges.
- Ability to think quickly and analytically while executing logistical tasks.
- Strong focus on quality and customer experience.
- Self-motivated, willing to take on new tasks, and able to multitask in a fast-changing, dynamic environment.
- Availability to work hybrid, up to three days in the office.
- Proficiency in project tracking, Excel, and standard office software.
Nice To Haves
- Interest in learning about the retail and e-commerce industries.
Responsibilities
- Work with sales, retailer and brand, and attendee experience teams to manage delivery of sponsor partnerships at the events.
- Develop and maintain processes for the efficient and effective delivery of Shoptalk and Groceryshop sponsorships, building relationships with vendors and venues and overseeing onsite activations.
- Support Meetup Program execution, including onboarding and customer service communications.
- Manage sponsored features and activations from the RFP tender process through onsite build.
- Lead planning and operational delivery of awards programs, content features, and special event elements such as receptions, lounges, and ceremonies.
- Develop timelines, production schedules, and briefing documents for project elements.
- Contribute to managing and updating the sponsorship operations budget for areas of responsibility.
- Produce clear and accurate operational documentation relating to sponsorship and project delivery.
- Work with the Director of Sponsorship Operations, Event Director, and VP of Operations to update and manage the show floor throughout the show cycle.
- Coordinate tasks and maintain supplier and contractor relationships for sponsorships and special features, including signage, branding, furniture, and AV.
- Lead offsite sponsored events from RFP tender through onsite execution.
- Lead procurement, planning, management, and execution of custom lounges and event activations.
- Attend assigned events and ensure delivery of sponsor benefits and special projects from procurement through breakdown.
- Provide onsite leadership for sponsor-related requirements, troubleshoot issues, and maintain high standards under pressure.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
