Operations Manager Jobs

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About The Position

The Electronics Operations Quality Manager supports and addresses internal and external customer quality issues and meets with customers when required. The role oversees quality assurance and quality control processes within Operations, ensuring products and services meet internal and external requirements and customer expectations. The position also performs other assigned duties and complies with company policies and standards.

Requirements

  • Bachelor’s degree in Quality Management, Business, Engineering, or a related field.
  • 3–5 years of relevant experience in quality management or quality control roles.
  • Proficiency in quality assurance software and tools.
  • Strong understanding of quality management systems and standards.
  • Excellent communication skills, both written and verbal.

Nice To Haves

  • Certified Quality Manager (CQM) or similar certification.
  • Experience with ISO 9001 or similar quality management systems.
  • Strong background in statistical analysis and quality control techniques.
  • Excellent problem-solving and decision-making skills.
  • Strong leadership and team management abilities.
  • Experience in manufacturing or production environments.
  • Knowledge of Six Sigma or Lean methodologies.

Responsibilities

  • Monitor and evaluate the effectiveness of quality control measures.
  • Conduct internal audits and participate in external audits as required.
  • Collaborate with engineering and manufacturing teams to address quality issues.
  • Establish quality assurance policies and procedures.
  • Lead and train staff on quality standards and best practices.
  • Analyze quality data to identify trends and areas for improvement.
  • Ensure compliance with industry regulations and standards.
  • Coordinate with suppliers to ensure quality requirements are met.
  • Investigate customer complaints and implement corrective actions.
  • Prepare and present reports on quality performance to senior management.
  • Perform other duties as assigned.
  • Comply with company policies and standards.

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