Operations Director Jobs

About The Position

Requirements

• Bachelor’s degree in business, finance, legal studies, information systems, or a related discipline.
• At least 7 years of relevant professional experience.
• Demonstrated experience in several of the following: budgeting and financial management, outside counsel or vendor management, legal technology, data and analytics, project management, process improvement, management reporting, and operational risk or controls.
• Experience working across functions such as Legal, Finance, Technology, Procurement, Privacy, Information Security, and Risk.
• Demonstrated ability to manage complex initiatives and senior stakeholders.
• Strong business judgment and analytical, financial, project-management, and technology skills.
• Comfort moving between strategic initiatives and hands-on execution, and managing matters and stakeholder interactions across jurisdictions.

Nice To Haves

• JD, MBA, or another relevant advanced degree.
• Experience at a multinational organization.
• Relevant experience in legal operations, a corporate legal department, financial services, a law firm, legal technology, finance, or another complex professional-services environment.

Responsibilities

• Support development, management, and forecasting of the U.S. Legal Department budget, including monthly accruals and financial reporting.
• Work with lawyers, outside counsel, and Finance to develop and monitor matter budgets, forecasts, and legal-spend estimates.
• Analyze legal spend to find opportunities to improve cost efficiency, predictability, and value.
• Develop metrics and senior-management reporting that provide actionable financial and operational insight.
• Manage and improve outside-counsel and legal-vendor programs, including planning and forecasting for RFPs and contract renewals.
• Oversee firm and vendor selection, onboarding, relationship management, and applicable billing guidelines.
• Partner with the Legal team on rates, discounts, and other arrangements to maximize value from law firms and legal vendors.
• Coordinate with internal vendor-management, risk, and control functions on law-firm and legal-vendor onboarding and oversight.
• Serve as a business owner for U.S. Legal technology and operational platforms, including forecasting and financial management.
• Identify ways to use technology, automation, and AI to simplify workflows and improve how Legal captures, manages, and uses information.
• Lead or support evaluation, implementation, adoption, and ongoing improvement of legal technology solutions.
• Develop data and analytics capabilities to assess spend, workload, operational performance, and improvement opportunities.
• Identify and implement opportunities to simplify, standardize, and improve U.S. Legal processes.
• Lead cross-functional initiatives and develop operating procedures, playbooks, guidelines, and other resources for consistent execution.
• Manage the U.S. Legal Department’s annual audits and self-assessments.
• Strengthen knowledge management, business continuity, and operational governance across U.S. Legal.
• Foster a customer-focused culture, strengthen client relationships, and leverage broader Bank relationships, systems, and knowledge.
• Apply Scotiabank’s risk appetite and risk culture to day-to-day activities and decisions, and support effective operations in accordance with Bank values, the Code of Conduct, and Global Sales Principles.
• Ensure day-to-day business controls are adequate, adhered to, and effective in meeting operational, compliance, AML/ATF/sanctions, and conduct-risk obligations.
• Champion a high-performance environment and contribute to an inclusive work environment.