Operations Director Jobs

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Director of Business Operations

County Materials Family of Companies•Oconomowoc, WI
•Onsite

About The Position

The Director of Business Operations (AGM) is a high-impact leadership development role intended to prepare future General Managers and Location Managers within the Pipe Division. Working alongside a multi-site General Manager, the AGM supports the leadership and performance of one or more locations and gains hands-on experience across sales, operations, safety, quality, financial management, customer relationships, and talent development. As a member of the leadership team, the AGM takes on increasing responsibility through operational leadership, strategic initiatives, and special projects. The role develops a comprehensive understanding of the business and readiness for expanded leadership responsibilities as opportunities arise. Responsibilities may include acting or interim General Manager or Location Manager assignments, supporting locations throughout the division, and pursuing future senior leadership opportunities. The role is based in Oconomowoc, Wisconsin. Work is typically performed in a mixed office, plant, and field environment, with regular regional travel (20%). Exposure may include noise, weather, machinery, chemicals, and public interaction. Schedules may include extended hours, evenings, or weekends as needed.

Requirements

  • Bachelor’s degree in Business, Operations Management, Engineering, Construction Management, or a related field.
  • 4–6 years of progressive leadership experience in manufacturing, production, or operations management.
  • Demonstrated leadership experience in operations, sales, manufacturing, construction materials, distribution, logistics, or a related business environment.
  • Proven ability to lead teams and drive business results.
  • Strong decision-making, problem-solving, and communication skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Strong business acumen and leadership potential.
  • Ability to perform the essential duties and responsibilities, with reasonable accommodation available where applicable.
  • Ability to concentrate, follow detailed instructions, communicate effectively, and safely perform job duties.
  • Ability to meet the role’s physical expectations, including frequent standing, walking, bending, reaching, or handling materials/equipment, and occasional climbing, kneeling, crawling, or lifting/moving up to 25 pounds.

Nice To Haves

  • Experience within precast concrete, pipe, construction materials, manufacturing, or related industries.
  • Multi-site leadership experience.
  • Budget, forecasting, and P&L exposure.
  • Experience leading supervisors, managers, or sales professionals.

Responsibilities

  • Partner with the General Manager to drive safety, operational, commercial, and financial performance.
  • Support development and execution of business plans, budgets, forecasts, and strategic initiatives.
  • Monitor key performance indicators and develop action plans to improve business results.
  • Identify opportunities for growth, efficiency, and profitability; participate in long-term and succession planning.
  • Lead or oversee assigned operational, commercial, administrative, quality, customer service, or logistics functions.
  • Lead initiatives to improve customer experience, operational efficiency, employee engagement, and profitability.
  • Support sales growth, market expansion, customer relationship management, and business development.
  • Support production, scheduling, inventory management, workforce planning, quality, and continuous improvement initiatives.
  • Align operational and commercial priorities with overall business objectives.
  • Lead, coach, and develop team members and frontline leaders.
  • Support recruiting, onboarding, training, performance management, and succession planning.
  • Foster a culture of safety, accountability, teamwork, and continuous improvement, and help develop future leaders.
  • Serve on local and regional leadership teams and assume leadership responsibilities during General Manager absences.
  • Lead special projects, business improvement initiatives, integrations, and organizational transitions.
  • Provide leadership support across multiple locations and travel as needed to support division locations.
  • Develop proficiency in operations, sales, finance, safety, quality, logistics, customer service, and people leadership.
  • Manage increasingly complex assignments and demonstrate readiness to lead individual locations and multi-site operations.
  • Serve as Acting General Manager during vacations, absences, or temporary assignments, and as Interim General Manager or Location Manager during vacancies, expansion opportunities, acquisitions, startup operations, or business transitions.
  • Pursue and be considered for future General Manager, Location Manager, and other senior leadership opportunities.

Benefits

  • Health, dental, and vision insurance
  • Paid short-term and long-term disability
  • 401(k) match
  • Eight paid holidays
  • Paid time off
  • Referral rewards program
  • Wellness program with rewards
  • Flexible savings options
  • Employee Assistance Program
  • Paid life insurance
  • $200 boot allowance
  • Voluntary critical illness and accident insurance
  • Optional uniform program
  • Safety-focused GUARD for Life program

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