Director of Facilities Operations

Richmond Community Serv • Yonkers, NY

2d • $105,000 - $115,000

About The Position

Richmond Community Services (RCS) is seeking an accomplished, strategic Director of Facilities to lead an integrated operational portfolio across its multi-location organization. The portfolio includes Housekeeping, Laundry, Maintenance, Transportation, and Purchasing. The role is a key member of the Senior Management Team and brings together people, resources, facilities, and financial strategy to ensure essential functions operate efficiently, consistently, and with a focus on quality.

The Director will balance long-term planning with day-to-day execution; develop management teams; oversee complex projects and significant budgets; optimize workforce resources; negotiate contracts; and drive measurable operational improvements. The role contributes to organizational strategy, investment decisions, and long-term planning while supporting safe, welcoming, and well-maintained homes, programs, and environments for people with developmental disabilities.

Requirements

• Bachelor's degree in Business Administration, Facilities Management, Operations Management, Construction Management, Engineering, or a related field.
• 7–10 years of progressive leadership experience in facilities, operations, property management, or a related discipline.
• 5 years of people management experience.
• Demonstrated experience managing multiple operational functions across geographically dispersed locations.
• Strong financial acumen, including budgeting, forecasting, job costing, cost controls, and resource allocation.
• Significant experience with capital projects, procurement, vendor management, and contract negotiations.
• Proven ability to lead managers and teams, develop workforce strategies, and drive organizational improvements.
• Exceptional analytical, communication, project management, and problem-solving skills.

Nice To Haves

• Experience in healthcare, human services, nonprofit, hospitality, or other complex, multi-site environments.

Responsibilities

• Provide strategic oversight of Housekeeping, Laundry, Maintenance, Transportation, and Purchasing.
• Establish consistent operating standards, performance expectations, and accountability across functions and locations.
• Evaluate service delivery, identify inefficiencies, and implement sustainable improvements.
• Develop and manage operating budgets, capital expenditures, forecasts, and financial reporting.
• Use job costing, cost analysis, and labor productivity measures to strengthen financial performance.
• Lead purchasing strategies, competitive bidding, vendor selection, contract negotiations, and inventory management.
• Identify opportunities to improve purchasing power, control costs, and maximize organizational resources.
• Direct capital improvements, renovations, equipment replacement, preventive maintenance, and long-term infrastructure planning.
• Manage projects from scope development and budgeting through procurement, execution, and completion.
• Oversee contractors, vendors, timelines, quality, and project expenditures.
• Lead and develop managers, supervisors, and frontline teams across functional areas.
• Evaluate staffing models, workforce capacity, scheduling, and resource allocation across multiple locations.
• Establish performance measures, productivity expectations, and management accountability.
• Build a culture of ownership, responsiveness, collaboration, and continuous improvement.
• Maintain oversight of facilities-related regulatory requirements, inspections, safety standards, and corrective action plans.
• Ensure appropriate operational controls, documentation, fleet management, and emergency preparedness.
• Proactively identify risks and develop solutions that support safe, reliable, uninterrupted operations.

Benefits

• Access to a company vehicle for business-related travel between RCS locations.
• Medical, dental, and vision insurance options.
• 403(b) retirement plan with an employer contribution of 5% of eligible compensation, regardless of whether the employee contributes.
• Four weeks of vacation to start, in addition to paid holidays and sick time.
• Flexible Spending Accounts for eligible healthcare and dependent care expenses.
• Employer-provided life insurance coverage.
• Long-term disability coverage.
• Membership on the Senior Management Team and the opportunity to contribute to organizational strategy, investment decisions, and long-term planning.
• The opportunity to make a meaningful difference in the lives of people with developmental disabilities.

What This Job Offers

• Job Type: Full-time
• Career Level: Director