Director of Facilities

RPM Living•Chicago, IL
•Remote

About The Position

The Director of Facilities leads the facilities and maintenance function, supporting teams in delivering high-quality service across communities. The role manages Regional Facility Managers; develops maintenance training and preventative maintenance programs; identifies cost savings; manages vendor relationships and annual schedules; reviews capital expenditure scopes; assists with complex maintenance issues; recruits and onboards technicians; inspects properties; and develops monthly safety meetings. Other duties may be assigned. This is a remote position requiring up to 80% travel across the Midwest and Northeast. The role may involve working in an open office setting with bright lights, constant noise, and distractions. The anticipated annual pay range is $150,000–$160,000 plus bonuses and benefits; compensation may vary by work location, experience, and qualifications.

Requirements

  • One-year certificate from a college or technical school, or three to six months of related experience and/or training, or an equivalent combination of education and experience.
  • Prior experience as a Regional Maintenance Director in the multifamily industry.
  • Previous experience creating company-wide standard operating procedures and training.
  • EPA or HVAC certification.
  • Proficiency with Microsoft Office Suite, project management, Adobe, and Yardi.
  • May be required to sit or stand for extended periods.
  • Must be able to read documents, computer screens, and data; hear and understand verbal communications in person and over the phone or computer; and operate a computer, keyboard, mouse, and other office equipment.
  • May occasionally need to lift or carry files or office supplies weighing up to 15 pounds.

Nice To Haves

  • CPO certification preferred.
  • A valid driver’s license is preferred.

Responsibilities

  • Manage a team of Regional Facility Managers.
  • Develop and manage the maintenance training curriculum using outside vendor trainings and in partnership with the RPM Living Training Department.
  • Design and implement a preventative maintenance program for all properties.
  • Work with vendors, regional managers, and lead maintenance technicians to identify vendor-related cost-saving opportunities.
  • Negotiate and manage an annual schedule of items to reduce long-term costs.
  • Assist with and review scopes of work for capital expenditure items.
  • Assist Regional Managers with troubleshooting larger maintenance issues.
  • Recruit, interview, and onboard maintenance technicians.
  • Inspect properties.
  • Develop monthly safety meetings.
  • Perform other duties as assigned.

Benefits

  • Comprehensive healthcare coverage for full-time, regular associates.
  • Employer-paid employee assistance, mental health, and wellness programs.
  • Ancillary benefits including critical illness, hospital indemnity, and accident insurance.
  • 401(k) with company match.
  • Professional development, career growth, and role-based learning plans.
  • Diversity, Equity, Inclusion and Belonging programs and Employee Resource Groups.
  • Paid time off, floating holidays, and volunteer days.
  • Discounts on Costco membership, movie tickets, health and wellness, entertainment, and travel.
  • Bonuses and a generous benefit plan.
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